Senior Customer Training Instructor Senior Customer Training Instructor

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers’ fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.

Location: Euclid – 22800 

Employment Status: Salary Full-Time 

Function: Customer Experience 

Req ID: 25715 

Summary

Lincoln Electric has a unique opportunity for an experienced Engineer or Technologist who will develop, organize and conduct training programs for welding educators, end-user customers, technical sales representatives and technical sales trainees. You will play a key role in demonstrating skilled and safe demonstrations of welding processes, equipment and consumable products.

In addition to competitive pay, Lincoln Electric offers a lucrative profit-sharing plan, student loan repayment program PLUS tuition reimbursement, medical/dental/vision, paid time off and many more outstanding benefits! 

What You Will Do

• Plan, develop and organize training programs and materials with emphasis on partner schools.
• Conduct professional multimedia presentations and lectures on welding safety, processes, equipment, consumables, software, environmental systems and their application.
• Present skilled and safe demonstrations of welding processes, equipment and consumables.
• Conduct product knowledge presentations.
• Prepare classrooms, multimedia projection equipment, labs and demonstration equipment prior to training programs.
• Irregular work schedule is required including occasional weekends.
• Attendance at graduation dinners after normal working hours.
• Customer visits while doing off-site training programs.
• Initiate and participate in continuing education training on new products and software applications (i.e. Office 365, Power Wave Manager, etc.).
• Prepare and update training materials, itineraries and equipment used in training programs to reflect the latest in equipment, consumables and technology.
• Assumes additional responsibilities as needed or directed in support of the Company overarching strategy.
• Contribute as subject matter expert in curriculum development efforts and other as needed.

Education & Experience Requirements

• Customer Training Instructor:
• Degree in Engineering or Technology preferred, with 3+ years experience in a teaching capacity
• Senior Customer Training Instructor:
• Degree in Engineering or Technology preferred, with 5+ years’ experience in a teaching capacity.
• AWS Certified Welding Educator
• Technical experience in weld testing and inspection
• Thorough knowledge and skillset of welding and cutting processes, safe practices and application.
• Computer experience in presentation development and delivery.
• Software skills – Windows and Office 365.
• Good public speaking, organizational, and writing skills.
• Good working mechanical and electrical knowledge.
• Ability to work well with all levels within Lincoln Electric and customer organizations.
• Requires travel both domestic and international (up to 50%).
• Excellent attendance record.
• Selected candidate’s Job Level and Pay Grade will be determined based upon qualifications and experience.

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

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