Senior ICT Associate (T4D), GS7, FT, East Jerusalem, State of Palestine,125396#

UNICEF works in a few of the world’s hardest locations, to succeed in the world’s most deprived youngsters. To avoid wasting their lives. To defend their rights. To assist them fulfil their potential.

Throughout 190 nations and territories, we work for each baby, all over the place, every single day, to construct a greater world for everybody.

And we by no means surrender.

For each baby, hope.

UNICEF within the State of Palestine works to uphold the rights of youngsters to entry companies and safety, from early childhood by to adolescence. Our goal is to make sure that each baby within the Gaza Strip and the West Financial institution, together with East Jerusalem, no matter background or circumstance, has an equal probability to fulfil their potential. We’re working for each baby and younger particular person within the State of Palestine. The State of Palestine Workplace requires a devoted place to function the Expertise for Improvement (T4D) focus for the Data Communication Expertise (ICT) unit. The ICT/T4D Affiliate is accountable for program improvement points, communications, operational assist companies to reinforce the sleek working of the group and its workflow. 

How are you going to make a distinction?

You’ll carry out specialised actions pertaining to UNICEF’s ICT methods and T4D together with programming and creating codes and software program as wanted, desktop administration, server operations, {hardware}, and software program. Specialised actions could embrace technical assist within the testing and implementation of latest software system releases, modules and functionalities and methods administration duties. That is expert work, which can embrace the availability of procedural management to extra junior workers or function a focus for a methods challenge.

Abstract of key features/accountabilities:

ICT Workplace Buyer Service Help:

• The Senior ICT Affiliate enlists the assist and cooperation of shopper workers from throughout the workplace within the set up and upkeep/troubleshooting of ICT purposes.
• Proactively identifies from colleagues, customers and person teams purposes necessities and proposes them to the involved improvement entity (ICTD, exterior distributors, and so forth.), supplies coaching in new methods and purposes, and displays optimum utilization.
• The Senior ICT Affiliate coordinates with exterior service suppliers, similar to telephony suppliers, and consultants, guaranteeing supply of ICT companies for immediate decision of service points.

ICT Administration:

The Senior ICT Affiliate performs specialised IT software administration actions to make sure performance and environment friendly person interface. Accountabilities/key outcomes embrace:

• Analyzes useful points, develops useful specs and identifies the necessity for brand new methods or re-engineering/enhancements of the prevailing methods or purposes.
• Helps the event, programming, testing, debugging and implementation of latest purposes and methods and customizing present purposes, in accordance with world insurance policies and tips.
• Offers second-level assist to customers on methods purposes together with help on technical points, establishing person entry safety profiles, and different associated person points.
• Drafts technical documentation and manuals.
• Assesses coaching wants, develops and presents structured and advert hoc coaching to customers as required.
• Assists within the administration of specialised ICT tasks, notably within the space of improvement and implementation of latest methods and purposes.
• Prepares periodic and advert hoc experiences.

ICT Innovation and Programme Help:

• Spearhead the technical assist to authorised innovation initiatives and work carefully with programme workers to facilitate correct implementation;
• Helps technical and operational data switch to programme workers, implementing companions and beneficiaries to construct capability and nurture independence;
• Assists within the collection of coaching suppliers and the event of coaching supplies;
• Collaborates with programme sections and use their advocacy, outreach and dissemination instruments for higher utilization of know-how to advance the supply of outcomes;
• Helps provide and programme workers to determine native LTAs for ICT-related programme contracts for companies and merchandise;
• Offers oversight of suppliers and third-parties of ICT-related companies and merchandise to programme;
• Assists within the facilitation of challenge administration methodologies trainings and helps the applying by workers, counterparts and implementing companions.

ICT Threat Administration

• Actively learns and implements fashionable ICT danger administration strategies and procedures in alignment and compliance with company requirements.
• Identifies system vulnerabilities and related safety patches; prioritizing, evaluating, testing and making use of third get together patches, as per world insurance policies and tips.

Facilitation of data constructing and data sharing

• Upkeep of workers coaching profiles to make sure optimum stage of office-wide proficiency in using tender/laborious technological means.
• Synthesizes classes discovered and good practices in ICT to make use of throughout the workplace.
• Contributes to data networks and communities of observe.

For extra data on the precise technical experience wanted, kindly go to the JD:  Senior ICT Associate GS-7 – SoP CO.docx

To qualify as a champion for each baby you’ll have the beneath requirement:

Schooling:

• Completion of Secondary schooling is required, supplemented with formal coaching at college stage in Laptop Science, Data Programs, Telecommunications, Engineering.
• Superior data of the group’s ICT laws, guidelines and procedures in addition to methods and purposes.
• In-depth data of pc data methods, together with micro-computer working methods software program (e.g. Home windows, MS Workplace, and different apps), {hardware} and purposes software program and different workplace know-how tools.
• Superior data throughout a number of technical areas similar to ICT administration, system evaluation/improvement strategies, database, Net administration, networking and safety, working methods, purposes, or enterprise course of evaluation, as required.

Work Expertise:

• A minimal of seven years of sensible work expertise in data know-how, requiring systematic strategies of troubleshooting and drawback fixing is required.
• Expertise in aiding customers on IT services and products and use of purposes and diagnostic instruments is required.
• Sensible expertise in offering technical and enterprise buyer assist and companies is required.
• Sensible expertise and dealing data of varied pc platforms and purposes, as wanted, is required.
• One to 2 years of programming expertise is an asset.
• In depth data of SharePoint and API improvement is an asset.
• Working expertise with Energy BI and Energy Automate is an asset.

Language Proficiency:

• Fluency in English and Arabic is required. Information of one other official UN language (Chinese language, French, Russian or Spanish) or a neighborhood language is an asset.

For each Baby, you exhibit…

UNICEF’s Core Values of Care, Respect, Integrity, Belief, Accountability, and Sustainability (CRITAS) underpin every thing we do and the way we do it. Get acquainted with Our Values Constitution Here

UNICEF competencies required for this publish are…

• Demonstrates Self Consciousness and Moral Consciousness (1)
• Works Collaboratively with others (1)
• Builds and Maintains Partnerships (1)
• Innovates and Embraces Change (1)
• Thinks and Acts Strategically (1)
• Drive to realize impactful outcomes (1)
• Manages ambiguity and complexity (1)

Throughout the recruitment course of, we check candidates following the competency framework. Familiarize your self with our competency framework and its totally different ranges: Here

UNICEF is right here to serve the world’s most deprived youngsters and our world workforce should replicate the range of these youngsters. A diverse and inclusive workforce is part of UNICEF’s DNA

UNICEF Careers, no matter their raceethnicity, age, incapacity, gender identification, sexual orientation, faith, nationality, socio-economic background, or another private attribute.

We provide a Compensation, benefits and wellbeing UNICEF Careers together with parental depart, breastfeeding breaks and UNICEF provides reasonable accommodation for job candidates and personnel with disabilities UNICEF Careers, UNCIEF strongly encourages using versatile working preparations.

“UNICEF has a zero-tolerance coverage on conduct that’s incompatible with the goals and goals of the United Nations and UNICEF, together with sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is dedicated to advertise the safety and safeguarding of all youngsters. All chosen candidates will, subsequently, bear rigorous reference and background checks, and will probably be anticipated to stick to those requirements and ideas. Background checks will embrace the verification of educational credential(s) and employment historical past. Chosen candidates could also be required to supply further data to conduct a background test.”.   

Remarks:

The VA is open to all (inner and exterior candidates).

This place has been assessed as an elevated danger position for Baby Safeguarding functions as it’s both: a task with direct contact with youngsters, works immediately with baby, is a safeguarding response position or has been assessed as an elevated danger position for baby safeguarding. Extra vetting and evaluation for elevated danger roles in baby safeguarding (probably together with further felony background checks) applies.

UNICEF’s energetic dedication in the direction of variety and inclusion is essential to ship the perfect outcomes for youngsters. For this place, eligible and appropriate females are inspired to use.

UNICEF appointments are topic to medical clearance.  Issuance of a visa by the host nation of the obligation station, which will probably be facilitated by UNICEF, is required for IP positions. Appointments are additionally topic to inoculation (vaccination) necessities, together with in opposition to SARS-CoV-2 (Covid). Authorities workers which might be thought-about for employment with UNICEF are usually required to resign from their authorities earlier than taking on an task with UNICEF. UNICEF reserves the appropriate to withdraw a proposal of appointment, with out compensation, if a visa or medical clearance shouldn’t be obtained, or obligatory inoculation necessities usually are not met, inside an affordable interval for any purpose.

Solely shortlisted candidates will probably be contacted and advance to the following stage of the choice course of.

UNICEF solely considers increased academic {qualifications} obtained from an establishment accredited/acknowledged within the World Larger Schooling Database (WHED), an inventory up to date by the Worldwide Affiliation of Universities (IAU) / United Nations Instructional, Scientific and Cultural Group (UNESCO). The listing could be accessed at http://www.whed.net/.

Employment is conditional upon receipt of medical clearance. Appointments can also be topic to inoculation (vaccination) necessities, together with in opposition to SARS-CoV-2 (Covid). Authorities workers which might be thought-about for employment with UNICEF are usually required to resign from their authorities earlier than taking on an task with UNICEF. UNICEF reserves the appropriate to withdraw a proposal of appointment, with out compensation, if a visa or medical clearance shouldn’t be obtained, or obligatory inoculation necessities usually are not met, inside an affordable interval for any purpose.