Senior Litigation Case Manager – Remote

Overview

Looking for a career with purpose and reward? At LoanCare we help customers every day with what is for many their largest and most personal financial transaction: the purchase of their home. With the mission to simplify the complex with empathy and insight, we are constantly innovating and are a top provider in the mortgage services industry as a result.

We are actively seeking to fill the role of Senior Litigation Case Manager – Remote. Our ideal candidate enjoys working with clients, both internal and external, eager to learn and maximize results, is detail oriented and driven to meet tight deadlines in a fast-paced environment. Background in the mortgage or real estate industry is a plus. If this sounds like you, and you are ready for a career and not just your next job, apply today!

Responsibilities

• Independently manages a portfolio of litigation, contested foreclosures and property-related cases including title curative and quiet title actions. Responsible for managing cases to resolution through judgment, trial, settlement or loss mitigation options
• Handles initial case intake and set up in Legal Tracker. Conducts and finalizes factual research and analysis of legal claims
• Assigns and manages outside counsel and manages the progression of each assigned case, including the review of dockets, tracking and managing deadlines and the review and analysis of legal documents
• Reviews outside counsel budget requests and works with clients on obtaining necessary approvals
• Responds to discovery requests and motions
• Participates in conference calls and prepares summaries for attorneys, clients, management and business partners to provide updates and case information on assigned portfolio
• Updates Legal Tracker and reports current information of the status of the litigation, strategy and upcoming critical events and dates
• Participates in settlement negotiations to bring cases to resolution and minimize company risk and client losses. Drafts settlement agreements and requests settlement checks.
• Collaborates with cross-functional teams, including Loss Mitigation, Compliance and Finance.
• Handles inquiries by responding to emails and instant messages within one business day and handles appropriate document execution and other related tasks.

Qualifications

• Bachelor’s Degree or equivalent work experience required
• 10+ years of related experience at a mortgage servicing company managing litigation, contested foreclosures and property-related claims
• 2+ years of experience using Legal Tracker as part of your daily job function, including experience creating reports
• Knowledge of mortgage origination and servicing practices, loan documents and loan products such as conventional, ARMs, HELOCs, etc.
• Knowledge of state and federal laws/regulations governing residential mortgages (including ECOA, FCRA, TILA, RESPA, and FDCPA) and the ability to apply the requirements to business practices
• Experience managing cases and claims filed against mortgage servicers, such as contested foreclosures, partitions, eminent domain, mechanics’ liens, quiet title actions, and other disputes asserted by borrowers and third parties under state/federal consumer protection laws
• Experience interfacing with business units within the company to uncover required information and to achieve desired results, such as with Loss Mitigation, Cashiering, Customer Service, Foreclosure, Bankruptcy, Property Preservation and REO.
• Problem solving, decision-making and strategic thinking ability.
• Experience overseeing and working with outside counsel law firms and reviewing budgets and invoices and communicating with clients and outside counsel law firms about budgets and legal spend
• Substantial experience delivering oral presentations to clients and delivering comprehensive written analysis to clients and business partners
• Ability to simultaneously manage a wide range of projects and effectively meet deadlines in a fast-paced and dynamic environment. Excellent time management and organizational skills a must.

About remote employment

LoanCare provides virtual training and support so employees working from home can be successful. You will never be alone on your journey as you will connect through Teams video chat, so that you remain engaged and form relationships with your leadership team and coworkers. We offer online/remote training, which is both dynamic and interactive, so you get the most out of the training opportunities. Our Training department also offers a large number of free on-demand online training courses that you can take to help you grow and expand your skills and knowledge.

As an added benefit for remote employees, we offer exciting engagement opportunities, such as fitness classes, contests, and fun seminars/learning activities that you can participate in from the comfort of your own home.

We provide all of the necessary equipment; all you need to provide is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (mbps) and a minimum network upload speed of 10 mbps. Remote employees will be required to sign a Telecommuting Agreement in addition to the job description.

Who We Are

LoanCare is a top national provider in mortgage loan subservicing. The Company has been servicing loans for over 30 years and are known for superior customer support and digital innovation. Over $300 billion in asset value is managed by the team. LoanCare is part of Fidelity National Financial (NYSE: FNF), a leading provider of title insurance and transaction services to the real estate and mortgage industries.

ESSENTIAL FUNCTIONS

Basic job duties an employee must be able to perform with, or without, reasonable accommodation.

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Speaking — Talking to others to convey information effectively.

Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Listening — Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Instructing — Teaching others how to do something.

Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Time Management — Managing one’s own time and the time of others.

Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Written Comprehension — The ability to read and understand information and ideas presented in writing.

Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Near Vision — The ability to see details at close range (within a few feet of the observer).

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Speech Recognition — The ability to identify and understand the speech of another person.

Speech Clarity — The ability to speak clearly so others can understand you.

WORK CONDITIONS

Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late, or weekend hours as needed for successful job performance. Overtime required as necessary. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

PHYSICAL DEMANDS

• Sitting up to 90% of time
• Walking and standing up to 10% of time
• Occasional lifting, stooping, kneeling, crouching, and reaching.

EQUAL EMPLOYMENT OPPORTUNITY

LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

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