Senior Manager, Employee Communications, RBC Capital Markets

Job title:

Senior Manager, Employee Communications, RBC Capital Markets

Company

Royal Bank of Canada

Job description

Job SummaryJob DescriptionWhat is the opportunity?Are you a strategic communicator with a passion for digital communications and an innovative approach to content and channel management? Join a dynamic, high-performing team and help us to deliver our exciting vision within a top ten global investment banking business. You will work closely with communicators, technology and HR partners, as well as colleagues working in the business, to manage digital channels and content including our company intranet, email platform and emerging technologies. This is a fast-paced and rewarding role that offers the right candidate an opportunity to work on exciting digital projects and global campaigns in support of building the bank of the future.What will you do?

• Manage the content strategy and editorial calendar for the Capital Markets intranet, reaching 10,000 employees globally.
• Work with the Communications leadership team to bring the best of existing and emerging digital communication technologies by reviewing/improving existing channels, distribution processes and policies and new products and platforms.
• Work closely with communicators around the world on day-to-day content for intranet articles and email campaigns, including scheduling and editing content, developing new, innovative ways to engage employees and measuring impact.
• Partner with HR and Technology on channel management and digital vision for the Capital Markets business.
• Work with colleagues and business partners to identify storytelling opportunities directly related to CM’s strategic priorities.
• Writing news and views stories for company intranet and email bulletins/newsletters.
• Manage distribution of global emails for CM-wide campaigns.

What do you need to succeed?Must-have:

• Undergraduate degree/post-graduate certificate or equivalent in marketing, communications, public relations, journalism, or a related field.
• 7+ years of extensive experience providing internal communications advice, content management and/or in a related digital communication role.
• Proven track record in channel management and content generation for high-profile digital platforms.
• Ability to write and edit content to a high standard.
• Innovative and creative mindset with a passion to develop and deliver new ways of engaging audiences through digital communications.
• Experience navigating relationships with internal partners; strong networking and influencing skills to manage competing priority requests.
• Exceptional attention to detail and understanding of current accessibility guidelines: this role is responsible for producing and managing high-profile content to a very high degree of accuracy.
• Ability to work under pressure and to tight deadlines.

Nice-to-have:

• Demonstrable understanding of technology topics and trends, specifically data, digital and AI.
• Understanding of HTML, CSS, CMS, UI/UX, email platforms and design applications such as Adobe Creative Cloud beneficial.
• Experience and/or familiarity with financial services.
• Demonstrable interest in communications such as membership of, or active participation in, professional bodies.

What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation.
• Working with one of the largest and best workplaces in Canada, with a highly inclusive and supportive culture.
• Being part of a dynamic and high-performing global team within a globally recognized top-ten investment banking firm.
• Leaders who support your development through coaching and managing opportunities.
• Opportunities to do challenging work, to influence the direction of online communications and become an important part of a broad employee communication community.

Job Skills Copywriting, Decision Making, Digital Communications, Industry Knowledge, Internal Communications, Internal Corporate Communications, Interpersonal Relationships, Intranet, Knowledge Organization, Long Term Planning, Multi-Level Communication, News Media, Oral Communications, Organizational Communications, Strategic Communication Planning, Time Management, Web-Based CommunicationsAdditional Job DetailsAddress: BAY WELLINGTON TOWER, 181 BAY ST:TORONTOCity: TORONTOCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: HUMAN RESOURCES & BMCCJob Type: RegularPay Type: SalariedPosted Date: 2025-03-24Application Deadline: 2025-04-04Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Expected salary

Location

Toronto, ON

Job date

Wed, 26 Mar 2025 03:52:10 GMT

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