Senior Member Service Representative (Full-time)
DUCA
Why DUCA?We’re a vibrant, exciting credit union that lives its “profits with a purpose” philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™.DUCA ( ) is the fastest organically growing large Credit Union in Canada distinguished for the following:
A career with one of Canada’s fastest growing credit unions means you’ll find endless opportunities to make a difference with your unique abilities and perspectives. Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play.Senior Member Service Representative (Full-time)DUCA is currently looking for a Senior Member Service Representative (SMSR) to join our CBC Branch!The ideal candidate for this role is passionate about delivering outstanding customer service and enjoys working with a team to achieve objectives! We are looking for driven, organized individuals who thrive on interacting with customers, and are committed to helping Members by identifying opportunities through communication and inquiry. SMSR’s are curious about what Members need and want to know what they can do to help Members do more, be more, and achieve more with their money and their lives.Branch HoursMon to Wed: 9:30am to 5:00pm
Thurs: 9:30am to 7:00pm
Fri: 9:30am to 5:00pmJob Purpose & SummaryThe Senior Member Service Representative (SMSR) performs all the usual tasks of a Member Service Representative (MSR), providing a full range of financial services to DUCA Members, including deposits, withdrawals, and cheque cashing. In addition to the MSR responsibilities, the SMSR, under the supervision of branch management, is responsible for assisting the MSR’s with balancing, dealing with errors, and answering questions regarding products and procedures.The SMSR promotes DUCA products and services to members and prospective members, maintains cash balances, lists and balances outgoing cheques and balances all transactions daily.Key Accountabilities & Duties
Occupational Experience & Education Requirements
Knowledge, Skills & Attributes
Department: Retail BankingPrimary Location: CBC Branch – 17 John St, Toronto, ON M5V 3G6Employment Status: Full-timeHours per Week: 38Salary: The annual salary range for this position starts at $44,818. Actual annual base salaries will vary depending on relevant job-related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits.DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.Qualified applicants are encouraged to submit their application. Applications must include a resume.We thank all applicants but only those considered for an interview will be contacted.
$44818 per year
Toronto, ON
Fri, 25 Oct 2024 22:44:16 GMT
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