Senior Product Architect, Value Added Services & AI in Kansas City, Missouri

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

The application window will be open until at least August 10, 2024 . This opportunity will remain online based on business needs which may be before or after the specified date.

Role Description

As our Senior Product Architect, you will shape GFiber’s technical and product vision as an internet service provider (ISP) by researching and architecting Voice as a Service (VaaS), Artificial Intelligence (AI), Machine Learning (ML), Internet of Things (IoT), and other products. We view these products as value added services (VAS) to our network, allowing us to move faster, and providing greater stability to our customers. In your role, your understanding of Voice Protocols, technologies, AI/ML algorithms and IoT technologies in the ISP space will help define the technological road map that you will work with the Product teams to build and continue to evolve as you discover new technologies or methods that are coming out. Additionally, your ability to translate business needs into technical solutions, ensuring seamless integration with existing infrastructure, and optimizing performance for maximum efficiency will be counted upon every day.

In this role, you’ll:

• Define and maintain a detailed technology roadmap of Voice service, AI, ML, IoT, and other products, aligning it with the company’s overall strategic goals while continuously evaluating and incorporating emerging technologies for the network.

• Design, develop, prototype, and document scalable, modular, and high-performance product architectures that integrate AI, ML, IoT, and VaaS seamlessly.

• Understand the telecom/ISP landscape and emerging technologies, identifying opportunities for innovation and revenue generation.

• Collaborate with cross-functional teams (product, engineering, marketing) to define technical requirements and ensure successful implementation of solutions.

• Use a product mindset to develop Value Added Services / products in AI/ML,NextGen Voice service, predictive analytics, IoT, Streaming platforms, and storage systems that provide insights and data that drive business decisions.

At a minimum we’d like you to have:

• Bachelor’s degree in Computer Science, Electrical Engineering, Telecommunications, or a related field

• 8 years of experience in architecting and developing ISP networks and systems.

• Experience in product development that focuses on Value Added Services / products in AI/ML,Voice as a Service, Predictive Analytics, IoT, Streaming platforms, Storage systems, etc.

• Experience in the creation and design of complex, scalable systems, platforms, and protocols (e.g., VAS, data analytics, and telecom network platforms) including the preparation of detailed technical documentation, including system architecture diagrams, data flow diagrams, and specifications.

It’s preferred if you have:

• Master’s degree in Computer Science, Electrical Engineering, related field or equivalent experience

• 12 years of experience in designing, implementing VAS , Voice services and Telecom products and systems

• Experience of working in Google Cloud Platform (GCP).

• Expertise in deep learning, natural language processing (NLP), computer vision, reinforcement learning, and other AI/ML techniques.

• 5 years of experience in frameworks such as (TensorFlow, PyTorch, or Keras) and programming languages/scripting tools (Python, Java, SQL).

The US base salary range for this full-time position is $139,000 – $203,000 + bonus + cash award + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-REMOTE

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google’s Candidate Privacy Policy. (https://careers.google.com/privacy-policy/) For more information please refer to our Equal Employment Opportunity Policy (https://careers.google.com/eeo/) and the EEOC’s “Know your rights: workplace discrimination is illegal” (PDF) (https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf) .

It’s important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form (https://docs.google.com/forms/d/e/1FAIpQLSdssMbqAfgzQyXmBStjjc-OOg64CssJRQf5_yWGEBClZZrkpw/viewform?resourcekey=0-CxawQc0qPzP7wkZuem4M3A) . Our candidate accommodations team will then connect with you to confidentially discuss your options.