Our team looks around corners for innovations meaningful for Amazon customers. We are innovating, building new methodologies to generate insights, and making recommendations to senior leaders to drive actions that directly impact our current and future customers.
In this position, you will own and contribute to the global programs that measure Amazon’s end-to-end experience with a focus on advertising. You will drive projects across geographies and teams, partnering with senior business leaders in developing programs, and following-up on actionable findings. The role will allow you to make a real impact for our customers from Day 1 and provide a dynamic, innovative and fast-paced environment to constantly build your skillset and address new challenges.
Key job responsibilities
About the team
Customer Experience and Business Trends is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).
Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends.
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