Service Advisor Apprentice

Job title:

Service Advisor Apprentice

Company

Volkswagen

Job description

Service Advisor Apprentice – Cupra/SeatThis Apprenticeship Programme is an exciting opportunity to kick start your career in the Automotive industry! We are looking for a highly motivated candidate to become a qualified Service Advisor and develop a long-term career here at JCT600.As a Vehicle Service Advisor working for Cupra/Seat, you will develop the ability to interpret customer and business needs using technology and resources to deliver first-class customer service. The role of a Service Advisor typically involves:

• Interpreting customer concerns and liaising with technicians.
• Booking vehicle services.
• Using appropriate technology to meet the customer’s needs.
• Liaising with customers about any additional work required.
• Handling customer requests and complaints.
• Estimating time and costs of repairs.
• Tracking the vehicle through the workshop.

We are looking for ambitious candidates ready to take ownership of their development work hard to achieve their potential and grow with an ambitious employer.Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.SKILLS & PERSONAL QUALITIESBoth JCT600 and Porsche commit to supporting the development of its Apprentices technical employability and broader personal development skills to ensure they can progress and develop their career. That is why when it comes to selecting the right people to become Porsche apprentices it’s as much about attitude as it is about vocational and academic success. That’s why in addition to the qualifications we require from you we will also look for you to possess the following key behaviours. From problem-solving abilities to an enthusiasm for our industry these are all attributes that will be vital in your role at Porsche and will be assessed throughout the application process.– Willingness to learn
– Team working/working with others
– Motivation for the role/automotive and engineering interest
– Personal responsibility and career ownership
– Problem-solvingENTRY REQUIREMENTSAge 16+Prior Attainment GCSE (or equivalent) grade A-C or 9-4 in Maths and English. Predicted grades are accepted.‘Equivalent’ grades include
BTEC first diplomas and certificates
OCR Nationals
Key Skills Level 2
NVQs
Essential Skills (Wales)
Functional Skills Level 2
Core Skills (Scotland)Our Ambition:It is our ambition to make JCT600 a business where you can be your best you. We aim to treat our colleagues with respect and support their development. Everyone connected with JCT600 contributes to our success, cares about performance and strives to be the best they can be.This creates a sense of fun, caring and teamship which is unrivalled in its industry. Our ambition is also to make JCT600 the best place shop. It feels different. Our people care about customers and show genuine interest in them as individuals. We don’t want them to feel processed. Because our teams are great and customers are delighted it follows that JCT600 will become the best dealer partner a Brand could hope for. We can invest, we perform well and our people are a pleasure to deal with. JCT600 simply want to be the best people to do business with.JCT600 provides equal opportunity to all candidates and employees. Integral to our values is our commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.

Expected salary

Location

Leeds

Job date

Sat, 16 Nov 2024 06:28:16 GMT

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