Service Assistant

Job title:

Service Assistant

Firm

Concordia College

Job description

Place Quantity: 50000531 / P5639
Division: Graduate Research
Grade: PE261-6
Campus: Sir George Williams (Downtown)Wage: $27.24- $32.34 per hour
Union/Affiliation/HR Coverage: CUSSUPosting deadline: April 17, 2024Acknowledged as Canada’s prime college underneath the age of fifty, and certainly one of Montreal’s prime Employers, Concordia College is the place to be in case you are seeking to develop, contribute and innovate in a dynamic and multicultural surroundings.Be a part of a neighborhood that addresses society’s huge challenges, helps your private {and professional} development, and makes an actual impression in constructing a extra sustainable world.As a member of our neighborhood, you’ll have entry to complete advantages, an outlined pension plan and quite a few on website well-being amenities corresponding to a state-of-the-art health club and well being clinic in addition to a wide range of instructional and cultural alternatives.SCOPE
Reporting to Supervisor of Operations and works carefully with the Workplace of the Dean crew on the College, the incumbent is answerable for welcoming all guests to the College of Graduate Research, guaranteeing that they’re directed both to the suitable particular person or to schedule an appointment, whether or not inner or exterior to the College. The Service Assistant additionally supplies common administrative help to the College’s completely different items.PRIMARY RESPONSIBILITIES

• Reply to all front-line enquiries (in individual, phone, common e-mail and mail) and refers queries appropriately.
• Schedule any required observe up conferences for varied student-facing workers.
• Refer or reply to common queries from the inner and exterior neighborhood (school, workers, and departmental chairs) relating to graduate packages and actions.
• Triage service requests.
• Obtain, prioritize and distribute mail obtained by the College of Graduate Research; handles all courier calls.
• Present administrative help for all items, together with scanning, copying, submitting, and archiving, in addition to different clerical help capabilities as wanted.
• Venture a optimistic and responsive picture of the College and the college always.
• Carry out information entry duties for the varied SGS items together with tutorial providers, recruitment, graduate awards and postdoctoral research.
• Monitor the stock of workplace provides and submits information orders when essential; operates and ensures upkeep of non-computer workplace gear. Makes and follows up on amenities providers calls.

QUALIFICATIONS

• Attestation of Faculty Research (ACS) in a area associated to the first duties and two to 4 years of workplace expertise in a associated area.
• Good spoken English and French (degree 4) to grasp inquiries that will require probing. Fundamental written English (degree 3)
• Group participant who can also be capable of work independently and with minimal supervision.
• Dependable, punctual, and capable of work extra hours upon event.
• Superb communication and interpersonal abilities, together with tact and persistence.
• Potential to undertaking a optimistic and courteous picture.
• Potential to deal with phone and in-person requests for routine data from different workers or members of the general public) about graduate packages, providers, thesis deadlines, awards deadlines, and so on.
• Information of Concordia College is extremely fascinating.
• Demonstrated information of SIS and Commissioner of Oaths certification, thought of an asset.

As a result of quantity of functions, solely chosen candidates will probably be contacted by our Expertise Group.Concordia College is an English-language establishment of upper studying at which the first language of instruction and analysis is English. Since this place helps tutorial and administrative capabilities of the college, proficiency in English and French, as indicated, is required.IMPORTANT: The language and laptop abilities of short-listed candidates will probably be examined.Territorial Acknowledgement
Concordia College is positioned on unceded Indigenous lands. The Kanien’kehá:ka Nation is acknowledged because the custodians of the lands and waters on which we collect immediately. Tiohtià:ke/Montreal is traditionally often called a gathering place for a lot of First Nations. Right now, it’s residence to a various inhabitants of Indigenous and different peoples. We respect the continued connections with the previous, current and future in our ongoing relationships with Indigenous and different peoples throughout the Montreal neighborhood.Employment Fairness
Concordia College is strongly dedicated to employment fairness inside its neighborhood, and to recruiting a various school and workers. The College encourages functions from all certified candidates, together with ladies, members of seen minorities, Indigenous individuals, members of sexual minorities, individuals with disabilities, and others who might contribute to diversification; candidates are invited to self-identify of their functions. As a part of your software, you can be requested to finish a variety survey. This data is voluntary and any data collected for this function is confidential and can’t be accessed by search committees or human sources workers. Outcomes will probably be aggregated and used to assist Concordia obtain its purpose to see all members of our neighborhood not solely mirrored, however welcomed, included and supported of their efforts to contribute to all areas of college life.Accessibility
Concordia wishes to extend variety amongst its neighborhood members and we try to make our recruitment processes as accessible as potential and supply lodging as required for candidates. In case you are contacted for an interview and anticipate needing lodging in the course of the course of, please contact, in confidence, hr-employment@concordia.caImmigration Standing
All certified candidates are inspired to use; nonetheless, Canadian and Everlasting Residents will probably be given precedence. To adjust to the Authorities of Canada’s reporting necessities, the College is obliged to assemble details about candidates’ standing as both Everlasting Residents of Canada or Canadian residents.

Anticipated wage

$27.24 – 32.34 per hour

Location

Quebec Metropolis, QC

Job date

Fri, 05 Apr 2024 03:36:58 GMT

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