Service Center Technician

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring for a Service Center Technician!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues.

We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!

THE ROLE: The Service Center Technician will be responsible for executing service activities at service center locations in a safe and efficient manner. This role includes system troubleshooting, working with mechanical, electrical, and diesel equipment conditions, conducting preventative maintenance and parts inventory, and can identify and remedy safety issues (both Company and Customer-owned equipment). May interact with customers.

We offer a full benefits package to include 4 WEEKS Paid Time Off (PTO) for hourly positions, health, dental, vision, investment savings plan, and other additional miscellaneous benefits.

Essential Duties/Principal Responsibilities: 

• Diagnosing, repairing, and servicing of Flygt, Godwin, and other similar Xylem products
• Dissembling Flygt and Godwin equipment
• Assist with field work encompassing mechanical/electrical start-ups
• Assist with “On Call” for Emergency breakdowns – on a rotational basis

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: 

• High School Diploma, with graduation from a community or technical college in an electrical or mechanical field, preferred
• Electrical, mechanical, diesel, and fusion experience
• Work without direct supervision
• Experience with Microsoft Office, including smart devices
• Must have customer service experience
• Demonstrates critical thinking and troubleshooting ability
• Synthesizes technical information and communicates it clearly
• Valid driver’s license – (DZ License would be an advantage)
• Ability to operate with substantial lifting and physical work

Driving Requirements:

• Driver Application for Employment
• Motor Vehicle Report (MVR)

Physical Requests: 

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) 

• Lifting equipment and parts (30-40 pounds), shop environment.
• Standing at work bench while performing repairs.
• Regularly required to listen, talk to, and see employees on a daily basis.
• Operating overhead, jib and HIAB cranes.
• Operation of lift truck and crane truck.

Work Environment: 

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) 

• Shop environment where appropriate PPE use is required.
• Shop work on equipment used in the water and wastewater industry.
• Site work on equipment used in the water and wastewater industry.
• Outdoor work on equipment used in the water and wastewater industry.
• Standard weekly job hours is 40 hours
• Some overtime and travel is required.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

We foster a positive, equitable and progressive workforce and are committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact Human Resources, Christy Walsh at Christy.Walsh@xylem.com. Please note that this contact is for accommodation purposes only. Applications will not be accepted via email.

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

#LI-JO2

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

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