Service Coordinator – HUB

Job title:

Service Coordinator – HUB

Company

Winnipeg Regional Health Authority

Job description

Requisition ID: 370739Position Number: 20068329, 20068357Posting End Date: November 26, 2024City: WinnipegEmployer: Shared HealthSite: Shared Health – 1031 Portage AvenueDepartment / Unit: Shared Health – Mental Health and AddictionsJob Stream: ClinicalUnion: MAHCPAnticipated Start Date – End Date: 12/23/2024 – IndefiniteReason for Term: Other LeaveFTE: 1.0Anticipated Shift: Days (May require some evening shifts)Work Arrangement: In PersonDaily Hours Worked: 7.25Annual Base Hours: 1885Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.Position OverviewHUB – Flexible ACT – ACTShared Health is implementing wrap- around multi-disciplinary community mental health teams for individuals who have severe mental illness. These teams will be composed of the HUB, FACTT and ACT teams. The teams will work with individuals who have a severe mental illness and may have been in hospital for extended periods of time, in a special contract, use a number of services and require regular supports to assist in community living. Individuals do not require a diagnosis of primary psychosis but may have a mental illness diagnosis, behavioral complexity, co-existing medical conditions, cognitive impairment, addictions, be involved with the criminal justice system and do not meet the criteria for other mental health programs or services.The model is a dual intensity level approach and allows for a coordinated approach of care, less intensive FACTT (with ability to scale up to ACT for a temporary duration of time), and continuously intensive ACT.The HUB will be responsible for:

• the assessment, intake and navigation of individuals that are referred for services.
• the development and oversight of the provincial standardization for FACTT and ACT teams in Manitoba.
• the development of the eligibility criteria and referral pathways to and from the services, identify gaps in services and develop solutions.
• data collection, oversight, and analytics.
• consultation and assessment for service strategy planning for client and families.
• the assessment and reassessment of clients for appropriateness for FACTT and ACT.

The Flexible ACT team (FACTT) will service a broader mental health client population.FACTT will be responsible for:

• case management services in the community.
• has the ability to provide more intensive treatment services for a short period of time when needed by the individual.

The ACT team would allow for intensive service for individuals with severe mental illness and have a number of functional and adaptive needs. The ACT team will provide 24-hour wrap around services provided by a multi-disciplinary team.Main Function:
Under the general supervision of the Team Leader HUB/FACT, the Service Coordinator – HUB is responsible for providing reviews, screening and assessments of all referrals to the FACTT and ACT teams determining which team the individual will be directed to for ongoing services.In collaboration with the HUB Psychologist; the Service Coordinator – HUB will provide clinical expertise and leadership specific to assessment of criteria, functional, adaptive and behaviors of concern of the individual. They will provide expertise in the area of clinical practice, consultation, supervision, inter-professional collaboration, education, training and program planning.Experience

• Minimum of four years of relevant experience working with adults in clinical practice in a community mental health setting. Additional clinical experience working with specialized populations, including adolescents/young adults or seniors, is of benefit.
• Experience in consultative or supervisory role.
• Demonstrated skill and experience working with inter-disciplinary staff and promoting collaborative inter-professional practice.
• Comprehensive knowledge, training and experience in advanced level clinical practice in both assessment and intervention, with a behavioral focus.
• Experience in the assessment and treatment of complex mental illnesses and related behavioral presentations.
• Further experience working with individuals with intellectual disabilities and/or developmental disorders is an asset.

Education (Degree/Diploma/Certificate)

• BSW, OT, PT, BSc PN, RPN, BN, RN, SLP, RD, or related health/human service degree required.
• Specific discipline required will be based on the operational needs of the inter-disciplinary team.

SPECIAL TRAINING:

• Aboriginal Cultural Awareness Workshop.
• Thorough understanding of recovery principles, recovery-oriented practice and a comprehensive understanding of the environments, conditions and practices that support the recovery of individuals and families.
• Extensive knowledge of key intervention models including but not limited to: Behavior Modification, Behavioral Intervention and Management, Recovery model, Psychiatric/Psychosocial Rehabilitation, Strength Based Perspective, Crisis Response, Case Management, Motivational Interviewing, and Trauma Informed Practice.
• Proficiency in observing and assessing behaviors and developing customized behavioral intervention plans.
• Additional training and experience in Applied Behavior Analysis (ABA) and/or Board Certification through The Behavior Analyst Certification Board (BACB) is an asset.
• Training in Non-violent Crisis Intervention, Prevention and Management of Aggressive Behavior, and Applied Suicide Intervention Skills Training (ASIST).

Certification/Licensure/Registration

• Active member in good standing of an associated regulatory body as appropriate.

Qualifications and Skills

• Adheres to all safety and health regulations and safe work practices.
• May be required to perform other duties and functions related to this job description not exceeding above stated skills and capabilities.
• Comprehensive knowledge and understanding of Flexible ACT, psychosocial rehabilitation, recovery, and empowerment.
• Comprehensive knowledge and understanding of evidence-based practices, including current knowledge of best practices in the area of Assertive Community Treatment.
• Superior organizational and time management skills in managing and prioritizing urgent requests for consultation and support over less urgent or time sensitive requests.
• Ability to work with minimal supervision and function well within the context of a team.
• Comprehensive knowledge and understanding of co-occurring mental health and substance use disorders.
• Ability to positively engage others and inspire a broad range of partners and stakeholders to facilitate collaborative intervention and practice.
• Understands the impact of stigma and discrimination pertaining to mental health and mental illness.
• Ability to examine and evaluate current research and literature and apply continued learning to daily work.
• Proficient use of web-based and personal-computer based software including Microsoft Word, Excel and PowerPoint.

Physical RequirementsNot ApplicableThis term position may end earlier as outlined in your collective agreement.We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.Interested candidates should select the “Apply” icon below to upload their cover letter, resume and copy of licenses/certification.This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Expected salary

Location

Winnipeg, MB

Job date

Wed, 20 Nov 2024 23:23:05 GMT

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