Service Manager – GTA

Mircom Technologies

Job title:

Service Supervisor – GTA


Mircom Applied sciences

Job description

Service Supervisor -GTABased in 1991, the Mircom Group of Firms is North America’s largest unbiased designer, producer and distributor of clever constructing and life security options. Reaching clients in over 100 nations worldwide, our portfolio contains: fireplace detection & alarm, communications & safety, mass notification, nurse name, and constructing automation & good applied sciences.Mircom’s mission is to save lots of lives and defend property by offering a line-up of progressive and superior options that are scalable to fulfill various person calls for, from small buildings to the biggest complexes. Our unwavering dedication to North American manufacturing permits us to supply the very best high quality and greatest aggressive worth throughout our huge vary of merchandise and options.Abstract:The profitable candidate will oversee Mircom’s subject providers operations for the Better Toronto Space (GTA). The Service Supervisor will arrange and handle all administrative and repair actions and supervise the efficiency of the GTA subject service group to make sure easy and well timed operations. Additionally, the Service Supervisor will guarantee glorious customer support, whereas sustaining sturdy relationships with clients and third celebration distributors.Key Duties:

  • Direct accountability over service technicians and administration employees
  • Set up and handle technician set up schedules to make sure optimum work load efficiencies and well timed gear deliveries.
  • Mentor, practice and develop expertise with Technicians
  • Chargeable for sustaining and implementing normal working procedures as established by Mircom Engineered Programs head workplace
  • Chargeable for buying information in new and current Mircom merchandise
  • Chargeable for buying and sustaining information with regard to laws, rules and associated codes in addition to making certain that the service technicians are saved updated
  • Try to make sure that the very best ranges of buyer satisfaction is maintained and that clients are totally conscious of different merchandise and repair plans supplied by Mircom Engineered Programs
  • Sustaining and rising greenback worth and profitability within the service enterprise to satisfy budgetary obligations and objectives
  • Guarantee technicians are outfitted with the right gear wanted to finish all jobs
  • Management stock in division inventory together with truck inventory
  • Work with the Regional Service Supervisor on fleet management and providers
  • Overview all studies despatched in by technicians and guarantee they’re correct earlier than issuing to clients
  • Might often be required to carry out technician duties
  • Different duties incidental to the work described herein

Necessities and Abilities:

  • 3-5 years of expertise within the Hearth and Life Security business.
  • Confirmed supervisor/supervisor expertise within the Hearth Alarm business
  • Canadian Hearth Alarm Affiliation (CFAA) certification or equal
  • College, Faculty, or Technical Submit-Secondary schooling.
  • Proficiency to overview drawings, conduct subject surveys, put together all required data to carry out full set up actions.
  • Sturdy pc expertise and competency in Microsoft Workplace functions
  • Capacity to work versatile hours together with weekends to satisfy buyer/technician necessities
  • Sturdy organizational expertise, a constructive angle and the flexibility to be taught shortly.
  • Possess a legitimate driver’s license and a clear driver’s summary
  • Sturdy verbal and written communication

What Mircom Presents:

  • An ideal working atmosphere with alternative for profession development
  • Aggressive wage
  • Group Insurance coverage advantages
  • Firm RRSP program

We want to thank all candidates for his or her curiosity on this place nonetheless solely candidates being thought of for interviews will probably be contacted.Mircom Group of Firms is an equal alternative employer that considers all candidates no matter cultural background, faith, marital standing, sexual orientation, household standing, incapacity or some other grounds as outlined within the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is dedicated to offering a welcoming and inclusive work atmosphere for all people with disabilities in a respectful and dignified method. Lodging will probably be made obtainable, upon request, to candidates who’ve specialised wants all through the recruitment course of.

Anticipated wage


Vaughan, ON

Job date

Sat, 23 Mar 2024 23:56:39 GMT

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