Service Manager – GTA

Mircom Technologies

Job title:

Service Supervisor – GTA


Mircom Applied sciences

Job description

Service Supervisor -GTABased in 1991, the Mircom Group of Firms is North America’s largest impartial designer, producer and distributor of clever constructing and life security options. Reaching prospects in over 100 nations worldwide, our portfolio consists of: fireplace detection & alarm, communications & safety, mass notification, nurse name, and constructing automation & good applied sciences.Mircom’s mission is to avoid wasting lives and shield property by offering a line-up of modern and superior options that are scalable to fulfill various person calls for, from small buildings to the biggest complexes. Our unwavering dedication to North American manufacturing permits us to supply the best high quality and finest aggressive worth throughout our huge vary of merchandise and options.Abstract:The profitable candidate will oversee Mircom’s area providers operations for the Larger Toronto Space (GTA). The Service Supervisor will arrange and handle all administrative and repair actions and supervise the efficiency of the GTA area service staff to make sure easy and well timed operations. Additionally, the Service Supervisor will guarantee wonderful customer support, whereas sustaining sturdy relationships with prospects and third celebration distributors.Key Duties:

  • Direct accountability over service technicians and administration workers
  • Set up and handle technician set up schedules to make sure optimum work load efficiencies and well timed tools deliveries.
  • Mentor, prepare and develop expertise with Technicians
  • Answerable for sustaining and implementing customary working procedures as established by Mircom Engineered Programs head workplace
  • Answerable for buying data in new and current Mircom merchandise
  • Answerable for buying and sustaining data with reference to laws, rules and associated codes in addition to making certain that the service technicians are stored updated
  • Attempt to make sure that the best ranges of buyer satisfaction is maintained and that prospects are absolutely conscious of different merchandise and repair plans provided by Mircom Engineered Programs
  • Sustaining and rising greenback worth and profitability within the service enterprise to fulfill budgetary obligations and targets
  • Guarantee technicians are outfitted with the correct tools wanted to finish all jobs
  • Management stock in division inventory together with truck inventory
  • Work with the Regional Service Supervisor on fleet management and providers
  • Evaluate all experiences despatched in by technicians and guarantee they’re correct earlier than issuing to prospects
  • Could often be required to carry out technician duties
  • Different duties incidental to the work described herein

Necessities and Abilities:

  • 3-5 years of expertise within the Fireplace and Life Security business.
  • Confirmed supervisor/supervisor expertise within the Fireplace Alarm business
  • Canadian Fireplace Alarm Affiliation (CFAA) certification or equal
  • College, School, or Technical Put up-Secondary training.
  • Proficiency to evaluate drawings, conduct area surveys, put together all required data to carry out full set up actions.
  • Robust pc expertise and competency in Microsoft Workplace functions
  • Means to work versatile hours together with weekends to fulfill buyer/technician necessities
  • Robust organizational expertise, a optimistic perspective and the flexibility to study rapidly.
  • Possess a legitimate driver’s license and a clear driver’s summary
  • Robust verbal and written communication

What Mircom Presents:

  • An amazing working atmosphere with alternative for profession development
  • Aggressive wage
  • Group Insurance coverage advantages
  • Firm RRSP program

We want to thank all candidates for his or her curiosity on this place nevertheless solely candidates being thought of for interviews can be contacted.Mircom Group of Firms is an equal alternative employer that considers all candidates no matter cultural background, faith, marital standing, sexual orientation, household standing, incapacity or every other grounds as outlined within the Ontario Human Rights Code. In compliance with the Accessibility for Ontarians with Disabilities Act, Mircom is dedicated to offering a welcoming and inclusive work atmosphere for all people with disabilities in a respectful and dignified method. Lodging can be made accessible, upon request, to candidates who’ve specialised wants all through the recruitment course of.

Anticipated wage


Toronto, ON

Job date

Solar, 24 Mar 2024 00:00:54 GMT

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