ServiceNow BA – INTL – Brazil in Pittsburgh, Pennsylvania

Job Description

The ServiceNow Business Analyst forms part of the Business/Function Consulting track within the IT function. As a ServiceNow Business Analyst the person will collaborate with the Human Resources (HR) function to clarify and communicate business requirements, assuring products and services are aligned with business needs as it pertains to utilization of ServiceNow for the HR Function. They will act as a specialist within IT for HR, providing an array of services such as business process improvement, priority-setting facilitation, project definition or design, and broker IT and contract services. 3+ years of experience in IT, business process, or consulting roles required. They will have knowledge and experience in gathering requirements, functional design, and working with business processes. An understanding of how IT affects an organization and ability to link it to redesigned business processes and good technical knowledge and ability to express complex technical concepts in terms that are understandable to the business. Working knowledge of ServiceNow’s HR Service Delivery module is highly desired.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

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Skills and Requirements

Must Haves:

* A four year degree or higher in Information Systems Management, Computer Science, Engineering,

* 3 years of experience as a business analyst

* ServiceNow HRSD (HR Service Delivery)

* Experience writing unit testing scripts and running unit tests

* User acceptance testing

* Creation of user stories

* Experience working for a global organization null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].