Services Sales Snr Manager

Job title:

Services Sales Snr Manager

Company

Oracle

Job description

Job Description:Oracle Customer Success Services (CSS) helps customers to maximize their investments in Oracle Cloud, Database, Applications, and Hardware products including Engineered Systems. CSS assists clients to transforming and evolving their business by leveraging our network of Cloud Data Centers, technical and functional specialists, leaders, engineers and services infrastructure. As part of an entrepreneurial team, you will help shape the future of businesses using Oracle technology with Cloud at Customer, IaaS, PaaS, and SaaS services. CSS enables Oracle’s client’s journey to the Cloud while preserving their existing investment. Oracle Services provide technical and functional expertise to customers which includes: Systems Optimization, Expert Support, Transition Support, Mission Critical Support, Managed Application and Help Desk, Managed Database and Platform as well as Security Support Services on Customer Premises, Private Cloud, Cloud at Customer or Public Cloud.As a CSS Sales Manager, you will be responsible for a sales team that introduces our broad services portfolio into the Commercial market segment. You will handle complex customer and stakeholder relationships while leveraging strong communication skills to align your team with the broader Oracle product teams. You will assist, and coach, your team in the development of account penetration strategies, and closing business. You will understand Oracle’s service offerings and the competitive landscape. And finally, you will identify new business opportunities by creating and implementing territory sales strategies.Oracle Customer Success Services is a One Oracle approach to ensuring our customer success, through a broad set of services and solutions that are supported by certified and experienced professionals, helping to accelerate the entire customer journey. CSS provides a customer-centric delivery and support-integrated service, in conjunction with Oracle Development.As a CSS Sales Manager, you will:

  • Participate in creating the commercial market vision and sales strategy.
  • Execute the Go-to-Market strategy for your sector and your sales team.
  • Manage your team to a successful account services strategy and execution.
  • Manages highly complex areas of services that need a high degree of business knowledge.
  • Manage your sales team’s forecast accurately, and report accordingly.
  • Manages sales resources in a manner that fulfils business goals and maintain strategic direction.
  • Support your team with multiple opportunities through the entire sales cycle.
  • Participate as a team member of the Canadian CSS management team.
  • Be accountable to meeting your team annual sales quota and target objective.
  • Participate in a broad range of customer meetings with periodic travel.
  • Build and maintain executive relationships with customers.
  • Explore and understand complex customer requirements, with your team, to elaborating the proper customer success service solutions.

Requirements:

  • Over 15 years of services sales experience.
  • At least 5 years experience in management.
  • Experienced in managing a team of 5-10 sales professionals.
  • Able to work under tight deadlines.
  • Self-starter able to prioritize given responsibilities.
  • Strong written and verbal communication skills.
  • Post-secondary education preferred.
  • Bilingual preferred.

Responsibilities:Manages sales of the organization’s services (e.g., maintenance and service contracts). Group is responsible for developing new accounts and/or expanding existing accounts within an established geographic territory, industry, product segment or channel. Incumbents at the Manager level may manage only individual contributor sales account managers and may carry their own sales quota. The incumbent’s level may be determined by the size of the geographic area of responsibility (e.g., region vs. district vs. branch), the size or significance of the industry or product segment for which the incumbent is responsible, or other factors.Qualifications: Incumbents at the Manager level should manage 2 or more individual contributors (Services Sales Reps) and may carry their own quota. Manager may be responsible for attaining sales objectives on branch/area basis. Responsible for a very limited territory/industry/product line. First line management position. Ensures that operational policies are followed. Leads a specialized area which may have diverse functional elements. Responsible for business results, costs, and people management. Manages tasks and projects, as defined by senior management, to meet business targets. Manages subordinates to meet business targets and best practice solutions as set by higher management. Responsible for the delivery of a service to agreed standards or service levels.About Us:As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We’ve partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

  • Which includes being a United States Affirmative Action Employer

Expected salary

Location

Canada

Job date

Thu, 17 Oct 2024 04:18:58 GMT

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