Social & Behavior Change Officer (Polio), NO-B, Fixed Term # 82485, Islamabad – Pakistan

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

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For every child, Commitment!

Pakistan was the sixth country in the world to sign and ratify the Convention on the Rights of the Child, less than one year after it was adopted by the United Nations General Assembly in 1989. However, children and adolescents living in Pakistan still face acute challenges.

UNICEF supports the Government of Pakistan to accelerate progress for children, work to achieve the Sustainable Development Goals (SDGs) and help children realize their rights under the Convention on the Rights of Children. This will be made through, among other things, strong partnerships with provincial authorities, teachers and health professionals, frontline workers and social mobilisers, communities and families, and of course the children and adolescents themselves. 

In particular, UNICEF will work so that:

• Every child survives and thrives — being in good health, immunized, protected from polio and accessing nutritious food.
• Every child learns.
• Every child is protected from violence and exploitation and registered at birth.
• Every child lives in a safe and clean environment, with access to safe drinking water and adequate sanitation.

To learn more about UNICEF work in Pakistan, please visit the country website www.unicef.org/pakistan and videos on YouTube and Vimeo

Job organizational context:

The Global Polio Eradication Initiative (GPEI) is in its third year of implementation of Polio Eradication Strategy 2022-2026: Delivering on a Promise which remains focused on the dual emergency of interrupting wild poliovirus type 1 (WPV1) in Pakistan and Afghanistan and stopping polio outbreaks. Pakistan is one of the two remaining polio endemic countries globally. There is cautious optimism about the progress made toward stopping polio in both countries, with cases at their lowest levels in history. Epidemiology confirms the impact of polio eradication efforts. The proportion of children missed during immunization campaigns is decreasing, and overall population immunity is improving.

Working under the leadership of the Government and through the One Team under One Roof approach, UNICEF has been supporting the National Emergency Action Plan (NEAP) for Polio Eradication by ensuring uninterrupted vaccine supply, increasing the number of children receiving polio vaccines in the hardest to reach districts through evidence-based social and behavior change and communication (SBCC) efforts to build trust and increase demand within communities for vaccination. The polio program faces several challenges, including demand-based refusals, organized community boycotts, low routine immunization, and inaccessible areas for multiple reasons. The UNICEF polio program is responding by widening the scope of services in areas with numerous challenges and where children are exposed to multiple deprivations by working closely with Nutrition, Health, WASH, and SBCC sections to deliver integrated essential services in the polio high-risk areas to address community demand and need beyond polio vaccination.

Purpose for the job:

Under the general guidance of the Social & Behavior Change Specialist NOD, and in close coordination with Sectoral and Cross-Sectoral Specialists and Officers, contributes to/responsible for the design, management, monitoring and evaluation of evidence-based, inclusive and innovative SBC strategies in support of the country programme. 

To make a difference, the incumbent shall be responsible for following key strategic functions, accountabilities and related duties/ tasks;

1. Generate and utilize research, data, and evidence to inform the design, measurement, and monitoring of SBC programs and outcomes in both development and emergency contexts and to build the evidence base for SBC.  

• In collaboration with sectoral and cross-sectoral specialists, relevant government officers and other UN/NGO partners, design, implement, and/or participate in SBC situation analyses and formative research that identify social and behavioral drivers.
• Initiate, commission, manage and/or utilize qualitative and quantitative research on social and behavioral drivers that include behavioural analysis, human centred design, social listening, behavioural insights, participatory research and/or RCT.
• Support data collection, tracking, monitoring and reporting SBC results and prepare syntheses of results.
• Collate and summarize data, evidence and trends for social and behavioral issues to inform evidence-based SBC strategies, plans and activities
• Assist in establishment of community feedback mechanisms and use feedback to inform community engagement and SBC actions for disaster preparedness, response, recovery and resilience. Generate and use SBC evidence, data, and assessments for disaster preparedness, response, recovery and resilience.
• Contribute to terms of reference, research tools, frameworks and protocols for generating evidence to inform SBC initiatives and apply tools, methodologies and frameworks for data collection, tracking, monitoring and reporting and disseminating SBC results.
• Conduct and/or participate in country programme monitoring and evaluation exercises and make recommendations on workplan revisions based on the results.

2. Design, plan and implement SBC activities that are backed by social and behavioural evidence and strong engagement and participation mechanisms in both development and humanitarian contexts. 

• In collaboration/consultation with UNICEF sectoral and cross-sectoral specialists, relevant government officers and other UN/NGO partners, provide technical and administrative support for the development, implementation and monitoring of evidence-based SBC strategies and activities, in line with global standards and UNICEF priorities and approaches.
• In collaboration/consultation with UNICEF sectoral and cross-sectoral colleagues and implementing partners, select appropriate SBC activities and platforms for engagement, ensuring quality and integration of the latest evidence and science-backed approaches. In this process, oversee coordination with SBC stakeholders and partners to align plans and activities.
• Identify/propose actional evidence-based programme/strategy recommendations from current data, evidence and trends for priority social and behavioral issues and ensure the integration of latest innovative approaches and technology in SBC in programme approaches and advocate for their adoption among internal and external stakeholders.
• Apply the above skills of designing, planning, implementing and monitoring of community engagement and SBC interventions in the context of humanitarian emergencies.

3. Support operationalization of SBC by advocating for SBC, mobilizing resources, coordinating across stakeholders, sectors and teams, and building alliances and partnerships. 

• Represent UNICEF’s interests in partnerships and manage development of and progress against joint project agreements with relevant partners; represent the UNICEF CO and SBC Section in national and international level fora and among partners as relevant and necessary.
• Collaborate with national, regional and/or global partners to link and coordinate SBC approaches.
• Cultivate resource mobilization opportunities and contribute to proposals, reports and other materials to support resources mobilization. Contribute to mobilizing human resources for SBC, including staff, consultants and external vendors.
• Identify, recruit and collaborate with onsultants, vendors and other technical expertise to support delivery of SBC activities. Plan, use and track the use of resources and verify compliance with organizational guidelines and standards.
• Contribute to financial planning, budget planning and tracking and financial management for SBC.
• Advocate for the inclusion of community engagement and social and behavioral approaches in sectoral workplans based on active participation in sectoral programme planning and reviews and viable recommendations for the integration of SBC. Advocate internally and externally for integration of SBC in national systems, in the country programme, and in sectoral plans.
• Identify, disseminate, and adopt best practices and innovative approaches and technology in SBC, integrate them in programme approaches and support SBC and sectoral teams in implementing them.
• Coordinate with stakeholders and partners for the implementation of community engagement and SBC in humanitarian actions.

4. Promote continuous learning, strengthening and scaling up in SBC for both development and humanitarian contexts through capacity building for UNICEF staff, partners and implementers. 

• Identify, design, and/or organize SBC training materials and opportunities for staff and partners, including on new approaches such as behavioural analysis, behavioural insights, human-centered design, social listening, and social accountability mechanisms. Use and adapt existing UNICEF learning resources, guidelines and training materials to build SBC capacity among staff, implementing partners and relevant government and non-government counterparts.
• Contribute to the development and institutionalization of best practices, facilitate the exchange of experiences and provide technical assistance for the uptake of new SBC methods and knowledge internally and externally.
• Coordinate and provide inputs into SBC capacity assessments
• Identify and mobilize resources to support capacity development internally and externally and provide SBC technical support and capacity building to government counterparts.
• Identify and contribute to the development of mechanisms to strengthen systems for community engagement in humanitarian contexts.
• Develop and/or adapt capacity development tools and activities for humanitarian programming with a focus on preparedness, response and recovery.

To qualify as an advocate for every child you will have…

The following minimum requirements:

• Education: A first university degree (equivalent to a Bachelor’s) from an accredited institution is required in a social and behavioral science, including sociology, anthropology, communication studies/communication for development, psychology and/or related field is required.
• Work Experience: A minimum of two years of RELEVANT professional experience in one or more of the following areas is required: social development programme planning, communication for development or social and behaviour change, public advocacy or another related area.
• Language Requirements: Fluency in English is required.

The following desirables:

• Relevant experience in a UN system agency or organization is considered an asset.
• Developing country work experience and/or familiarity with emergency.
• Language: Knowledge of a local language.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others

Familiarize yourself with our competency framework and its different levels.

Life at UNICEF

Working at UNICEF is highly rewarding. With attractive remuneration package encompassing competitive pay and benefits, a culture that helps staff thrive and diverse opportunities for personal and professional development, we aim to help you maintain a fulfilling life both at and outside the office.

We make sure you and your loved ones receive the resources and care that you need to thrive. We offer a wide range of benefits to our staff, including reasonable accommodation for persons with disabilities. Our contracts, wellbeing policies and initiatives ensure that you are well equipped to effectively deliver for children such as;

• Tax exemption, family allowances, hardship benefits, 10 UN holidays and annual leave allowance, maternity, paternity, adoption leave, medical and dental insurance, pension etc.
• Career support, staff wellbeing programme, breastfeeding policy, flexible work arrangements, childcare room, family support, policies & initiatives, security etc.
• UNICEF strongly encourages the use of flexible working arrangements.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

• Verified/ attested educational certificates/ degrees by HEC/ foreign institutions are a pre-requisite for employment at UNICEF, as the case may be.
• UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female candidates will be prioritized.
• Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
• UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
• Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.