Social Insurance Specialist (Claims Technical Expert) in Hendersonville, North Carolina

Summary LOCATION: This position is located in the SSA, Hendersonville Field Office located at: 205 S. Grove Street Hendersonville, NC 25792. TOUR OF DUTY: Flextime Full-time Alternate work schedules may be available. TYPE OF POSITION: Permanent. Responsibilities The position description number for this position is 5E2400. A summary of the major duties are listed below. You may also view the full position description on the Agency intranet at the following link: PD Search The incumbent serves as technical expert responsible for developing and adjudicating the most complex, non-routine Title II and/or Title XVI cases and on public fraud issues in specific claims and post-entitlement cases, provides lead role in technical training and mentoring other employees, provides technical expertise on the most effective use of software/systems to process specific complex claims and post-entitlement actions. Requirements Conditions of Employment Qualifications Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Your SSA-45 must show at least one year of qualifying specialized experience equivalent to the GS-11 grade level in the Field Office (FO)/ Workload Support Unit (WSU) and (1) adjudicating, authorizing, investigating or reconsidering claims through face-to-face, telephone, or VSD interviews (2) functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.), (3) adjudicating post-entitlement actions including Continuing Disability and Entitlement Reviews and using software and systems such as Workload Action Center (WAC), SSTNG, and eWork (4) mentoring, reviewing, or providing formal/informal training to FO Claims Specialists (CS) on Social Security laws, regulations, policies, and procedures. Experience in Title II is required. Candidates must describe their Title II experience. Applicants must also meet the following to qualify for this position: Meet and deal ability is required. By the closing date of the announcement, candidates who have not occupied SSA positions for which meet-and-deal ability is required as a selective placement factor MUST upload a completed Certification of Meet and Deal Ability form. If you do not submit the form by the closing date of the announcement, you will be disqualified for the position. If you do not already have this documentation, contact your supervisor or manager. Candidates who are in/have held positions requiring meet-and-deal certification do NOT have to submit documentation when applying for this position. Click here to view a list of positions that meet this requirement. Qualification requirements must be met by the closing date of this announcement. Applicants for promotion must have 52 weeks at GS-11. Time in grade requirement must be met by the closing date of this announcement. Education There is no substitution of education for experience at the GS-12 grade level. Additional Information Position to be filled under the provisions of the SSA/AFGE Merit Promotion Plan. Additional selections may be made within 6 months of the date of the initial selection. This is a bargaining unit position, represented by AFGE. Applications for noncompetitive consideration will be accepted from SSA employees in the area of consideration who are currently serving under the following types of appointments: Schedule A, Reg. 213.3102 (U) appointments for individuals with disabilities; and time limited appointments for veterans with a compensable service-connected disability of 30% or more. Applicants serving under these provisions do not need to submit copies of your disability or Veteran’s documentation. However, you must submit a current SF-50 that provides information on the appointment authority under which you were hired. Otherwise, you will not receive non-competitive consideration. NOTE: Excepted service employees serving under Schedule A appointments for Attorney positions or Pathways Programs appointments (Presidential Management Fellows, Recent Graduates, and Interns) are not eligible for consideration LOCALITY PAY: Salary will be set in accordance with locality pay provisions. Candidates currently receiving a higher locality pay than the office applied for are advised that should they be selected, they will lose entitlement to the higher locality pay. OTHER NOTES: This is not a career ladder position, GS-12 is the full performance level. This position is eligible for telework as determined by agency policy. Relocation expenses will not be paid.