Social Services and Outreach Manager-Jordan National Only

  • Contract
  • Jordan
  • Posted 3 months ago

Center for Victims of Torture

Abstract: The Social Companies and Outreach Supervisor works as a part of an interdisciplinary crew to handle trauma rehabilitation wants of refugees. The Social Companies and Outreach Supervisor will oversee social work and outreach interventions and supply management on methods constructing; safety mainstreaming; and particular person and group conferences with adults and kids who’re survivors of survivors of conflict-related trauma, torture, and different human rights violations. This place will present supervision, teaching and coaching to a crew of social employees and outreach crew, and supply schooling and assist to assist different organizations higher meet the wants of torture and survivors of warfare. This place will pursue alternatives past direct care in areas reminiscent of useful resource constructing associated to social service wants of torture and/or warfare trauma survivors. This place will intergrate superior information of safety ideas into CVT’s social work and different related scientific methods to make sure the group is reaching marginalized teams in an accessible, secure and inclusive method.

Group: CVT is a world nonprofit devoted to offering trauma therapeutic providers to survivors of warfare and different violations. CVT works towards a future through which these violations stop to exist and victims have hope for a brand new life. We’re headquartered in Minnesota, USA with workplaces in Africa and the Center East. We work regionally, nationally and internationally by way of applications that present trauma rehabilitation, conduct technical help and capability constructing to human rights activists, civil society organizations, and native service suppliers around the globe who can forestall and deal with gross human rights abuses, and advocate for human rights and an finish to gross human rights violations.

Job Tasks:

30% Supervision and Coaching:

Conduct on-going supervision, formal coaching, workers assist, promote self-care, mentoring and modeling to social employees and outreach coordinator. Design and perform coaching applications for the social providers crew and wider interdisciplinary crew, and particular person skilled improvement plans. Regularly assess studying wants of social employees, develop and modify particular person skilled improvement plans, and adapt coaching and training accordingly. Adapt coaching fashion, content material, and frequency to satisfy each particular person and crew wants. Work as interdisciplinary crew to evaluate, present and follow-up on matters associated to case administration, safety, outreach, interdisciplinary work and associated matters. Take part in hiring and orientation for brand spanking new social employees, outreach coordinator and oversee hiring of outreach volunteers. Help CVT implementing companions looking for to develop, increase, or advance their social providers and case administration by way of these strategies, tailored to native context and wishes.

10% Departmental Administration:

Handle efficiency of supervisees and supply common suggestions each by way of formal and casual evaluation. Handle everyday operations of the social providers division, together with managing the social providers crew and outreach coordinator that gives providers throughout CVT facilities in Jordan. Monitor and guarantee program targets are met. Help social work crew connections and dealing relationships to different departments and senior management. Promote collaboration between disciplines of social work, counseling and physiotherapy. Establish alternatives and wishes associated to division development and integration, together with by way of profession and partnership improvement. Lead on methods constructing for the social work and outreach groups together with duties reminiscent of creating SOP, finest observe pointers, and different pointers. Combine safety ideas into present social work methods and observe to make sure CVT are implementing finest observe and accessible weak communities in a secure, inclusive and accessible manner.

Perform want assessments in native communities to find out acceptable social work, outreach and safety interventions for individuals who have been tortured and/or traumatized by warfare.

10% Excessive Danger Case Administration:

Assess and consider the case administration wants of excessive danger beneficiaries as people or as a household (this would possibly require dwelling go to on case to case foundation) and oversee the design of motion plans. Coordinate on a scientific foundation with scientific workers relating to referrals. Oversee the referrals (together with follow-up and documentation) of actively excessive danger instances to exterior organizations, accompanying the beneficiaries if wanted. Monitor the developments amongst beneficiaries for his or her altering wants. Be sure that all work with beneficiaries is confidential and that moral practices are noticed always.

10% Social Work Interventions:

Present social work interventions to people, households and teams impacted by torture and warfare, with a purpose to mannequin strategies and construct capability of social employees. Collaborate with different interdisciplinary suppliers as a part of an built-in care mannequin. Help the method of important evaluate, hole evaluation, and content material design for brand spanking new and present approaches. Perform want assessments in native communities to find out acceptable social work interventions for individuals who have been tortured and/or traumatized by warfare.

10% Safety Interventions: Develop and combine protection-based interventions into present social work practices. Present coaching, mentoring and assist to the social employees, outreach coordinator and interdisciplinary groups to make sure that all groups are conscious of safety ideas, danger identification, and key concerns for working with marginalized teams. Develop and assist trauma knowledgeable methods reminiscent of referral mechanisms for people and households who’re experiencing protection-based dangers.

10% Program Growth and Analysis:

Take part within the design, implementation and analysis of recent applications each in Jordan and within the area.

Write and submit common studies relating to social work, outreach and coaching actions, together with coaching and workshop periods that concentrate on progress achieved towards program targets. Construct the capability of the groups. Replace challenge actions work plan frequently.

15% Advocacy and Liaising:

As wanted, signify CVT externally with present and potential accomplice organizations and in coordination conferences. Information and assist social work and outreach crew members the place that is delegated. Map, strengthen and increase referral networks. Domesticate and preserve energetic and mutually useful relationships with present and potential CVT companions and maintain the group knowledgeable of necessary developments relating to new actors within the area of refugee help. As acceptable advocate on behalf of beneficiaries typically and excessive danger instances particularly to advertise well timed entry to mandatory assets, data, and providers.

5% Different Duties:

Take part in different program and organization-wide actions, conferences and trainings. Full administrative duties. Carry out different duties as assigned.

{Qualifications}:

Required schooling, expertise, certificates, licenses or registrations

  • Grasp’s diploma or equal in Social Work or associated self-discipline.
  • Not less than 5 years’ expertise offering social work providers to youngsters, adults, households and teams
  • Expertise or competencies in managing and supervising workers
  • Expertise supervising social employees and/or outreach employees
  • Required: Understanding of and expertise implementing culturally acceptable psychological well being interventions, together with particular person, group and community-based approaches for individuals who have suffered torture and warfare trauma.
  • Required: Expertise growing and implementing outreach and group sensitization actions
  • Required: Superior information of the impacts of warfare trauma, torture and different varieties of violence on youngsters, adults and communities.
  • Required: Understanding of and experiencing implementing trauma knowledgeable safety interventions with weak or marginalized communities together with; youngsters, adults, households, Sexual and Gender Primarily based Violence (SGBV) survivors, Gender Primarily based Violence (GBV) survivors and different marginalized teams.
  • Required: Expertise offering coaching and sensitization on the results of warfare trauma and torture, safety, GBV, SGBV and different varieties of violence
  • Required: Expertise growing and implementing departmental plans based mostly on organizational targets and challenge indicators.
  • Required: Understanding of and expertise growing curriculum and offering coaching for social work and outreach professionals utilizing interactive methodologies. Expertise offering coaching and sensitization on the results of trauma and warfare.
  • Required: Glorious interpersonal, written and verbal communication abilities and demonstrated skill to speak successfully with people in any respect ranges.
  • Required: Demonstrated dedication to the group’s interdisciplinary method in trauma rehabilitation service supply.

Competencies (Data, Expertise and Skills)

  • Required: Laptop literacy in Microsoft Workplace (Phrase, Excel, PowerPoint and Outlook).
  • Required: Glorious Oral and written communication abilities in English and Arabic.
  • Required: Demonstrated flexibility and flexibility to work in difficult areas, altering situations, procedures and/or insurance policies, shopper wants, program wants, and required duties.
  • Required: Capability to work independently and as a crew member.
  • Required: Robust management, analytical, downside fixing, and organizational abilities together with efficient time administration and work load group.
  • Required: Dedication to the moral and delicate implementation of challenge actions, together with a dedication to confidentiality, variety, fairness, and inclusion, high quality service provision, and the prevention of sexual exploitation, abuse, and harassment (together with on-line).
  • Required: Capability to constantly promote and signify a humanitarian and human rights understanding of their work internally and externally, together with selling acceptance of variations and non-discrimination.
  • Required: Dedication to and function modeling of human rights method together with: sustaining respect relating to any delicate points reminiscent of faith, minority or political affiliation and treating colleagues equally no matter variations. Robust dedication to serve beneficiaries of CVT’s challenge regardless their faith, gender, incapacity, minority affiliation or political background.
  • Most well-liked: Expertise working as a part of an interdisciplinary crew.

Supervisory Tasks: (Senior) Social Staff, Outreach Coordinator

Inside Collaboration: (Affiliate) Psychotherapist/Trainers, (Affiliate) Physiotherapist/Trainers, Clinic Methods and Coaching Supervisor, M&E crew, clinicians and program workers, HR Supervisor, Senior Program Growth Supervisor, and Nation Director, (HQ) Worldwide Companies Program Group, Analysis Division.

Exterior Collaboration: Beneficiaries, different service suppliers within the area, referral companions, donors, and funders.

Work Setting:

  • Below regular situations, work can be accomplished in a typical workplace setting with off-site conferences
  • Distant working from dwelling when mandatory resulting from public well being situations or different causes
  • Time spent on the pc is roughly 40%
  • Common work week is Sunday by way of Thursday

Bodily Calls for: Whereas performing the duties of this job, the worker is frequently required to speak, see and listen to. The worker often is required to sit down and stand for as much as 2 hours; stroll; use arms to finger, deal with or really feel; and attain with arms and arms. This place requires the power to sometimes carry provides, of 30 kilos and be capable to help in mobility transfers of purchasers.

Journey: Common journey to areas one hour away, in addition to journey inside Amman. Occasional regional journey.

Affordable lodging could also be made to allow people with disabilities to carry out the important features.

Find out how to apply

Appropriate and candidates are kindly requested to ship a CV and motivation letter earlier than 5 PM, Thursday April 11 2024 to : [email protected]

CVT method to variety is straightforward: it’s about embracing everybody. From cultivating a tradition the place all workers can deliver their finest selves to work to deploying variety initiatives that assist all, we’re doing what it takes to construct a extra equitable office and world with no torture.

To assist us observe our recruitment effort, please point out in your e-mail/cowl letter the place (globalvacancies.org) you noticed this job posting.

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