Software Development Manager – Amazon Customer Reviews, Customer Reviews

DESCRIPTION

The Customer Reviews team shapes products and technology used daily by millions of people around the world. The team is responsible for many central Amazon experiences including Customer Reviews and Questions and Answers.

We love to work with smart, solution-oriented people that have a strong sense of ownership and customer obsession. We are passionate about building well-designed, robust and scalable software to deliver inspiring user experiences that delight our customers. We are looking for an engineering manager who has experience in leading the development of state of the art software systems. We offer the opportunity to work with frontier technologies, such as ML/AI, on innovative and sophisticated features that customers love. You will be part of a team of passionate and experienced Amazon engineers in the multi-cultural environment of the Amazon Development Center in Barcelona and Berlin.

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Key job responsibilities

As a Software Development Manager, your responsibilities range from contributing and reviewing the product roadmap, defining the team’s charter, and driving the software development process, to setting individual goals for the developers, working on their career development, managing their performance, and keeping them engaged with the exciting development tasks. Together with the engineers you will be responsible for delivering production-ready code that will be used by hundreds of millions of Amazon customers. Together with the UX designers and the product team, you will own end-to-end the customer experience of Customer Reviews. As a Software Development Manager on the Customer Reviews team, you will have a huge impact on the way customers, including friends and family, experience Amazon daily.

BASIC QUALIFICATIONS

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience in leading the definition and development of multi tier web services
• Experience managing engineers
• Experience partnering with product and program management teams
• Experience in engineering

PREFERRED QUALIFICATIONS

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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