American Iron & Metal
Job title:
Specialized customer service call center agent
Company
American Iron & Metal
Job description
Company DescriptionWhat we offer!
- Salary of $18.00/Hr
- Eligible for paid vacation from the first day; **
- AIM Tuition Assistance Program
- Comprehensive group insurance plan
- Virtual doctor (access to a doctor 24/7)
- Group RRSP with employer matching contribution
- Employee Assistance Program (EAP)
- Central location, close to many services
- Easily accessible by public transit
- Referral program
- Exclusive employee discounts on parts from any Kenny branch
- Events organized by the company throughout the year (barbecue, Christmas party, etc.);
- Free on-site parking
- Free coffee on site
Job DescriptionSalary of $18.00/Hr
Permanent full-time position
Schedule: must be available during call center opening hours, Monday to Sunday between 8:00 am and 8:00 pm.
Location : 3080 Boul. le Carrefour, Laval, QC H7T 2R5, Canada
WORK ON-SITE ONLYWe are currently looking for motivated individuals to join our call center team located in Laval, Quebec, just across from Carrefour Laval.As a call center agent specialized in customer service, you’ll play an essential role in buying vehicles for our various branches and assisting in our day-to-day operations. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service.What you’re responsible for:
- Answering calls and general inquiries of clients who would like to have information on our stocks, prices and mode of operation;
- Taking the time to understand the specific needs of each client and propose personalized solutions;
- Inform the clients on our various products (batteries, tires, etc.) and services;
- Guide the clients in the utilization of our website;
- Promote in-person visits to our several branches;
- Register the clients to our personalized email system « Alert-Me »;
- Any other task related to the role.
QualificationsTo join our team:
- Bilingualism required (French and English)
- Excellent customer service skills and positive attitude
- Excellent communication and interpersonal skills
- Ability to navigate between different computer systems and applications
- Ability to multi-task in a fast-paced environment
- Interest in the automotive field
- Reliability, punctuality and ability to work days, evenings and weekends
- Call center experience (a major asset)
Additional InformationAt Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.** Vacation accrues bi-weekly and is pro-rated during any partial year of employment.
Expected salary
$18 per hour
Location
Laval, QC
Job date
Thu, 25 Jul 2024 23:57:08 GMT
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