Sport Operations Assistant

Job id: 074969. Wage: £27,662 – £30,642 every year, together with London Weighting Allowance.

Posted: 18 September 2023. Cut-off date: 02 October 2023.

Enterprise unit: Estates Buying and selling. Division: King’s Sport & Wellness.

Contact particulars:Sam Charlesworth. [email protected]

Location: Man’s Campus. Class: Skilled & Help Providers.

Job description

This position will help the Senior Grounds Individual at Honor Oak Park to ship the important thing strategic goal of offering world class providers to the broader college neighborhood. To realize this, the position will deal with each the operational excellence and the scholar/buyer expertise, together with:  

• Supporting the supply of excellent Sports activities Grounds operations, overseeing bookings and supporting general well being & security throughout the web site 
• Partaking with a variety of customers, together with college students, alumni and associate golf equipment (together with establishing for and clearing after coaching and matches) so as to guarantee all customers obtain a world class expertise  
• Supporting the operation of the bar and catering throughout the pavilion, guaranteeing customers see Honor Oak Park as a social in addition to sports activities facility 

This publish will probably be provided on an indefinite contract 

It is a full-time publish – 100% full time equal

Key tasks

• To behave in accordance with the guiding ideas as set out within the Strategic Imaginative and prescient 2029: to be an distinctive establishment, specializing in excellence in Amenities Administration; to create an inclusive atmosphere that allows profitable endeavour.
• To help the Senior Grounds Individual in planning and implementing the operation of our Honor Oak Park facility.
• To behave as a job mannequin for good customer support throughout our sports activities grounds and wider King’s Sport amenities, guaranteeing our customers obtain a world class expertise, underpinned by our Match For King’s values.
• To help the event and implementation of high quality Sports activities Floor operational requirements. Creating optimistic environments for enjoying sport and delivering world-class providers that improve sport expertise of our College neighborhood.
• To supervise pupil and exterior bookings on the King’s Sport & Wellness bookings system for each the Honor Oak Park and New Malden Sports activities Grounds.
• To help the Senior Grounds Individual in working the bar and catering at Honor Oak Park, together with weekly inventory takes, liaising with King’s Meals, ordering foods and drinks provides and serving prospects.
• To make sure that the amenities and providers are working with the suitable ranges of Well being and Security, guaranteeing all compliance documentation together with Operational Manuals, Danger Assessments, NOP’s and EAP’s are in place and updated.
• To make sure accidents, incidents and ‘close to misses’ are reported, investigated and actioned, and that crucial service changes are made.
• To develop good working relationships with pupil and exterior sports activities golf equipment and Companions which are precedence customers of the Sports activities Floor amenities to enhance their sport expertise, together with on-line and in individual communication.
• To help within the promotion of King’s Sport & Wellness Sports activities Grounds and to endorse the model id and Values of King’s School London and King’s Sport & Wellness.
• Act as a job mannequin for skilled behaviour and finest observe.
• Champion and advocate for range and inclusion as an crucial for King’s, and work to determine and take away the limitations to inclusion and development for underrepresented teams.
• Conduct any additional duties, which can moderately be required by the Senior Grounds Individual or King’s Sport & Wellness Senior Administration commensurate with the grade.

This position consists of common weekend and night work all through the scholar sport season (September to April) together with some night and weekend within the the rest of the yr.

Abilities, data, and expertise 

Important standards  

1.     Expertise of working in a sports activities facility and / or customer support atmosphere 

2.     Expertise of speaking with and forging good relationships with quite a lot of buyer teams and different stakeholders 

3.     Demonstrable capability to concentrate to element 

4.     Dedication to Continued Skilled Growth 

5.     Expertise of working as a part of a group and supporting colleagues to ship a wonderful person expertise 

6.     Potential to make use of your individual initiative to unravel issues and determine areas for enchancment 

7.     Data of related Well being and Security rules 

Fascinating standards

1.     Stage 2 meals hygiene qualification 

2.     Expertise of working in a bar/catering outlet 

3.     First Support Certified