Sports Administrator

University of Bristol

The Sport, Train and Well being Division are searching for an enthusiastic and motivated particular person to offer administration help. You should have a diversified position supporting the administration necessities for Bristol Strikes participation programme, buyer and colleague help for our Leisure Administration programs (Legend and CoursePro). Additionally, you will present help for monetary procedures referring to programs for instance direct debit processing and use of MyERP and venture help for colleagues on Airtable. 

You’ll play an vital position in supporting the revenue technology for the division by way of the availability of a superb expertise for our clients and neighborhood. There’s a explicit concentrate on service excellence, alongside our strategic priorities (outlined beneath): 

Sport, Train and Well being strategic priorities: 

  • Enhance scholar participation ranges, pushed by a concentrate on scholar well being, wellbeing and scholar satisfaction. This will likely be achieved by way of a suggestion which is honest and equitable.
  • Facilitate college students gaining employability expertise by way of sports activities management, volunteering, officiating, teaching, and administrative alternatives, and experiences.
  • Develop an inspirational and inclusive student-led neighborhood, which permits sports activities golf equipment and gifted athletes to achieve their potential. This will likely be achieved in an atmosphere which is constructed on satisfaction, partnership, ambition, and belief.
  • Contribute to the well being and wellbeing of workers by offering entry to wholesome actions.
  • Maximise business alternatives in a fashion that creates vital alternatives for scholar improvement and/or supplies an revenue that may be re-invested within the expertise.
  • This position will likely be accountable for offering administrative help primarily to the Bristol Strikes and Methods groups (together with monetary system help throughout the division). With vital interactions with our clients, the position will help present customers of our providers and preliminary interactions with potential customers from our College and the broader Bristol communities. Independence and initiative in required, working beneath minimal supervision to allow the efficient supply of our programmes and providers.

    You’ll work with workers all through the division engaged on key programmes and programs help, particularly:

    • Bristol Strikes+. Our mass participation programme geared toward getting our College neighborhood transferring! You can be accountable for managing our customers’ queries and suggestions, rewards administration (together with distribution, ordering inventory) and supporting the promotion of the programme by way of the web site and APP platform.
    • Leisure Administration system help. Supporting our customers and colleagues on our Legend and CoursePro administration programs (together with our College of Bristol Energetic APP). This can embrace fixing buyer and colleague queries and supporting programme/service evaluation by way of system reporting help.
    • Monetary programs. You’ll present help in relation to our monetary programs together with direct debit processing, failure reporting and oversight of the direct debit automated communications.
    • Expertise of working in a busy sport, leisure, Larger Training atmosphere and/or a healthcare or different clinic atmosphere
    • Efficient {and professional} communication expertise, with a very good stage of written and verbal expertise and a nice courteous method and expertise of speaking with a variety of consumers/shoppers
    • Expertise of database administration, person help, and monitoring
    • Expertise of record-keeping and knowledge administration, together with confidential knowledge
    • Glorious organisational expertise and excessive stage of confidentiality
    • Proficient in Microsoft 365 
    • Expertise of updating web sites and work-related use of social media
    • Potential to downside clear up and make selections the place needed

    For casual queries in regards to the position, please contact Jo Blackett (Enterprise Improvement Supervisor) – [email protected] / 0117 455 7704

    This advert will shut at23:59 GMTon Tuesday 2nd April

    We lately launched our technique  to 2030 tying collectively our mission, imaginative and prescient and values.

    The College of Bristol goals to be a spot the place everybody feels capable of be themselves and do their finest in an inclusive working atmosphere the place all colleagues can thrive and attain their full potential. We would like to draw, develop, and retain people with totally different experiences, backgrounds and views – significantly folks of color, LGBT+ and disabled folks – as a result of range of individuals and concepts stays integral to our excellence as a worldwide civic establishment.

    Out there paperwork

    The Sport, Train and Well being Division are searching for an enthusiastic and motivated particular person to offer administration help. You should have a diversified position supporting the administration necessities for Bristol Strikes participation programme, buyer and colleague help for our Leisure Administration programs (Legend and CoursePro). Additionally, you will present help for monetary procedures referring to programs for instance direct debit processing and use of MyERP and venture help for colleagues on Airtable. 

    You’ll play an vital position in supporting the revenue technology for the division by way of the availability of a superb expertise for our clients and neighborhood. There’s a explicit concentrate on service excellence, alongside our strategic priorities (outlined beneath): 

    Sport, Train and Well being strategic priorities: 

  • Enhance scholar participation ranges, pushed by a concentrate on scholar well being, wellbeing and scholar satisfaction. This will likely be achieved by way of a suggestion which is honest and equitable.
  • Facilitate college students gaining employability expertise by way of sports activities management, volunteering, officiating, teaching, and administrative alternatives, and experiences.
  • Develop an inspirational and inclusive student-led neighborhood, which permits sports activities golf equipment and gifted athletes to achieve their potential. This will likely be achieved in an atmosphere which is constructed on satisfaction, partnership, ambition, and belief.
  • Contribute to the well being and wellbeing of workers by offering entry to wholesome actions.
  • Maximise business alternatives in a fashion that creates vital alternatives for scholar improvement and/or supplies an revenue that may be re-invested within the expertise.
  • This position will likely be accountable for offering administrative help primarily to the Bristol Strikes and Methods groups (together with monetary system help throughout the division). With vital interactions with our clients, the position will help present customers of our providers and preliminary interactions with potential customers from our College and the broader Bristol communities. Independence and initiative in required, working beneath minimal supervision to allow the efficient supply of our programmes and providers.

    You’ll work with workers all through the division engaged on key programmes and programs help, particularly:

    • Bristol Strikes+. Our mass participation programme geared toward getting our College neighborhood transferring! You can be accountable for managing our customers’ queries and suggestions, rewards administration (together with distribution, ordering inventory) and supporting the promotion of the programme by way of the web site and APP platform.
    • Leisure Administration system help. Supporting our customers and colleagues on our Legend and CoursePro administration programs (together with our College of Bristol Energetic APP). This can embrace fixing buyer and colleague queries and supporting programme/service evaluation by way of system reporting help.
    • Monetary programs. You’ll present help in relation to our monetary programs together with direct debit processing, failure reporting and oversight of the direct debit automated communications.
    • Expertise of working in a busy sport, leisure, Larger Training atmosphere and/or a healthcare or different clinic atmosphere
    • Efficient {and professional} communication expertise, with a very good stage of written and verbal expertise and a nice courteous method and expertise of speaking with a variety of consumers/shoppers
    • Expertise of database administration, person help, and monitoring
    • Expertise of record-keeping and knowledge administration, together with confidential knowledge
    • Glorious organisational expertise and excessive stage of confidentiality
    • Proficient in Microsoft 365 
    • Expertise of updating web sites and work-related use of social media
    • Potential to downside clear up and make selections the place needed

    For casual queries in regards to the position, please contact Jo Blackett (Enterprise Improvement Supervisor) – [email protected] / 0117 455 7704

    This advert will shut at23:59 GMTon Tuesday 2nd April

    We lately launched our technique  to 2030 tying collectively our mission, imaginative and prescient and values.

    The College of Bristol goals to be a spot the place everybody feels capable of be themselves and do their finest in an inclusive working atmosphere the place all colleagues can thrive and attain their full potential. We would like to draw, develop, and retain people with totally different experiences, backgrounds and views – significantly folks of color, LGBT+ and disabled folks – as a result of range of individuals and concepts stays integral to our excellence as a worldwide civic establishment.

    Out there paperwork

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