Sr Product Manager at Vacasa

Title: Sr Product Manager

Location: Seattle United States

Job Description:

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment.

What we’re looking for

As a Senior Product Manager supporting Field Operations, you will own the strategy, roadmap, and delivery to support our Local Operations Managers and other local market staff. Local Operations Managers are the lifeblood of Vacasa’s hospitality business. They are the first point of contact for our homeowners and critical partners in providing a seamless and delightful customer experience at scale.

In this role, you will focus on improving the efficiency, effectiveness, and quality of life of our Field Operations staff. You will spend time in the field, side-by-side with Local Operations Managers to understand their problems, workflow, and day-to-day challenges. You will partner with design and engineering teams to leverage Gen AI to empower Local Operations Managers with the right information at the time and automate redundant tasks. You will evaluate the impact of your team’s work with data and work with product and operations leadership to craft a compelling product vision for the future of Field Operations at Vacasa.

This position in 100% remote. Ability to work from home and resides in one of the followings states: AK, AL, AZ, CA, CO, DE, FL, GA, HI, ID, IL, IN, LA, MA, MD, ME, MI, MN, MO, MT, NC, NH, NJ, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, or WY

What you’ll do

• Partner with product leadership to define the long-term vision and set the strategy for your product area, and inspire stakeholders to execute.
• Gather business requirements, understand the role and experience of field users, and execute in partnership with business line leadership.
• Based on your own insights and vision, recommend new product features, improvements, and other ideas to improve effectiveness for front-line and supervisory app users.
• Work with an amazing multi-disciplinary team across engineering, design, research, data science, sales, marketing, operations, finance and legal to deliver high quality products.
• Exercise sound decision making and sensible prioritization by determining what we should do, why, and when.
• Act as a product champion to drive effective change management across the organization

Skills you’ll need

• 3+ years of experience in product management in dynamic, complex environments working with internal and/or mobile tools.
• Experience working in supply chain, dispatching, and/or fleet management problem spaces is a plus.
• Experience delivering AI-enabled features and products is also a plus.
• Comfortable with details, data and learning new technologies
• Leveling up others around you: beyond the core PM functions, you uplift those around you as you work. Do your projects get the best out of engineering and business users?
• Strong product sense – you have deep empathy for customers, well defined taste, and the ability to partner with UX and front-end developers to translate customer problems and insights into meaningful and frictionless experiences.
• Sense of ownership – you understand the scale of the opportunity ahead, move with urgency, never hesitate to tackle challenges head on, and persevere in the face of adversity
• Metrics and impact driven – you have a keen sense of what’s important to the business, use data to uncover problems and make strategic tradeoff decisions, and measure the impact you and your team are driving.
• Strong communication skills – you are an active listener, have a talent for succinctly and persuasively articulating your ideas, and a calm and collected executive presence that builds trust with stakeholders.
• Technical expertise and aptitude – you have experience with Agile development methodologies, an understanding of software development best practices, and the technical chops to advise and evaluate engineering decisions.

Compensation:

• $125,000 – $145,000 / year. Actual pay will vary based on a candidate’s skill, experience, education and/or location.
• Bonus details: Standard for Sr. PM level
• More benefits and company perks information below

What you’ll get

• Health/dental/vision insurance – employee & family coverage options
• Employer Sponsored & Voluntary Supplemental Benefits
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
• Health & Dependent Care Flexible Spending Accounts
• Flexible vacation time
• Paid sick days and holidays
• Paid parental leave after one year of tenure
• Employee Assistance Program
• Career advancement opportunities
• Employee discounts
• All the equipment you’ll need to be successful
• Great colleagues and culture
• Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

An offer of employment for this role will be contingent upon the successful completion of a background check.

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