Stakeholder Engagement Officer – Let Zero

About Pure Leapfrog

Pure Leapfrog is an established sustainability and decarbonisation charity that works
nationally across Energy, Sustainable Finance, Carbon, and Natural Capital. We are committed to
helping support a Just Transition to a net-zero society and use our combined skills in energy
systems, project development, policy & regulation, financial & energy modelling,
technology, social impact, carbon and finance to effect positive change.

Job Description

You will be part of Pure Leapfrog’s Buildings and Retrofit team, contributing to our grant
funded innovation projects to develop and new services to support the decarbonisation of homes.

Let Zero is an Innovate UK Government Funded innovation project looking to address the issue of
poor housing conditions in the Private Rented Sector, including damp and mould and high carbon
emissions.

This is an 18-month project from April 2024 – Sept 2025 with multiple project partners,
including local construction and low carbon technology suppliers and installers.

Pure Leapfrog is responsible for the delivery of a One Stop Shop in South Yorkshire that will
provide advice to landlords and tenants regarding retrofit, decarbonisation and issues relating
to damp and mould.

You will build relationships with relevant stakeholders and seek out and attend local events to
spread the word about our project in order to recruit landlords and tenants to our offer. Your
on-the-ground insights will inform our marketing and communications to landlords and other
relevant stakeholders to raise the profile of the One Stop Shop.

The Let Zero project runs until September 2025. We are actively expanding our portfolio of
projects and services. Beyond Let Zero we may offer a contract extension to work on project
delivery across themes of Energy, Sustainable Finance, Carbon, and Natural Capital.

Duties

• Deliver stakeholder engagement work within the project, whilst co-ordinating with the team.
• Organise and take part in engagement events and activities to spread the word about the One
  Stop Shop.
• Support the team to maintain strategic business partnerships such as with building
  contractors, estate agents and mortgage advisors.
• Work with our Digital Marketing Manager and the project team to maintain, further develop
  and implement the project’s marketing engagement plan.
• Be the first point of contact for enquiries about the Let Zero One Stop Shop.

Person Specification 

This is an innovation project, and we are trialling new technical and commercial solutions
that will contribute towards the transition to net zero. You will need to be ready to meet
unknowns and work with the team to overcome them. 

As part of your role will be customer-facing,
being comfortable meeting and interacting with a range of people (landlords, tenants, letting
agencies etc) and working outside of an office environment is crucial. 

If you like sharing the
knowledge you have and learning new things, then this role is for you. 

We welcome applications
from anyone who feels qualified to apply and is interested in doing so. We particularly
encourage anyone who might be returning to work, is switching career, requires flexible working
or job share, has additional needs, or in some other way may feel excluded from this kind of
opportunity, to make an application.

It is essential that:

• You have excellent customer service skills and can deliver positive interactions with all
  stakeholders.
• You can build up and maintain solid business relationships.
• You thrive on working with other people and communities, wanting to have direct and
  immediate impact ‘inside the room’.
• You are comfortable having in-person interactions with the public and working from public
  locations for some of the time.
• You are skilled at taking in complex concepts and explaining them in an easily
  understandable manner.
• You are passionate about environmental sustainability and addressing climate change.
• You can demonstrate an awareness of the importance of decarbonising buildings in action
  against climate change.
• You enjoy contributing to developing new solutions and approaches challenges.
• You are self-starting, can work remotely as part of a distributed team, and that you have
  effective communication skills: verbal and written.
• You have strong IT skills, including Excel, Word and PowerPoint and you are comfortable
  learning to use new IT solutions.
• You are organised, methodical, have an attention to detail, and take pride in your work.

It is desirable that:

• You have expertise in improving the energy efficiency of homes or have experience in a
  field closely related to enhancing the quality of homes, such as the housing sector or
  construction industry.
• You have previous experience within a customer facing role.
• You have insight into the wider energy system, and the challenges to decarbonise the grid,
  transport and heating.
• You have an interest in innovation and behaviour change.
• You understand what social impact is and have an understanding of issues such as fuel
  poverty, economic deprivation and exclusion.
• If you have marketing experience, that is a bonus.

Our culture 

The Pure Leapfrog group is committed to being a socially and environmentally impactful
organisation. We value our team, our communities and the organisations we work with and seek to
treat them with respect. We try to live by the principles we expect of the communities and
organisations we work with including equal opportunities, inclusivity, diversity, health and
safety, and environmental sustainability.

Location

• You will need to live in or close to South Yorkshire, as you will be needed regularly ‘on-
  the-ground’.
• You will work from Sheffield city centre with our Senior Project Manager – buildings and
  retrofit at least once per week.
• Once the new One Stop Shop is up and running, you will regularly work from a public
  location within South Yorkshire.
• Otherwise, this role is home based.
• UK based travel may be required from time to time for other work and to meet with the
  wider team.

Applications 

Please apply in writing, enclosing a copy of your CV and a letter telling us what interests you
about this job and what you would bring to it. The closing date is midnight on Sunday 11 August
2024.

Applications should be clearly marked “Let Zero Stakeholder Engagement Officer” and
to Lewis, our Senior Project Manager in
Buildings and Retrofit.