Strategic Sales Communications Manager

Job title:

Strategic Sales Communications Manager

Company

Lululemon Athletica

Job description

Description & Requirementswho we arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we’re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.about this teamThrough our product and our culture, we build quality and diverse relationships across North America that ignite positive guest experiences and create a lasting brand impact beyond our vertical channels: Drive awareness and acquisition by meeting guests where they are. Create and shift perceptions by extending brand reach and credibility. Grow retention and lifetime value by driving traffic to owned channels. Build community by supporting ambassadors & local businessesa day in the life: what you’ll doThe Communications Lead is responsible for drafting all major department communications that are sent to 5000+ external partners, ensuring lululemon is well represented internally and externally. You will manage a communications strategy and create templates for internal and external partners across product education, visual merchandising, partnership/policy reminders, media statements, website updates and much more!

• Develops and implements multi-program communications plans to support ad-hoc and multi-year initiatives
• Manages communications content calendar incorporating internal Strategic Sales channel, company/store-wide, Partner and Guest communications.
• Works with each Program to assess (and reassess) its communications needs, develop, implement, and evaluate a communications and marketing strategy that includes product education, B2B/website, social media, email campaigns, partner journey touchpoints, policy reminders, print communications, and other communications tools.
• Designs innovative ways of delivering information, including recommending best practices for usability, accessibility, and navigation.
• Executes and maintains quality assurance across communication guides, standards, and templates.
• Manages development and maintenance of a wide variety of communication templates and informational materials including internal communications, wholesale site standard responses and FAQs, partner journey and onboarding, product releases and education, policy reminders and operations rollouts.
• Serves as the primary liaison with PR, Corporate Communications, Retail Operations, GEC, Digital Engagement and Digital Product Management teams.
• Leads issues management for projects, and coordinates responses, FAQs, standard responses, and education.
• Understands change management importance and can effectively communicate change through clear and informative communications and visual content
• Solicits and actions feedback to improve and evolve our communication strategy and deliverables
• Always has your eyes peeled for opportunities to improve and enhance how we support our Account Managers in market as well as our overall partner, team and guest experience

qualifications

• 5+ years of dynamic experience in communications and/or operations
• Bachelor’s degree in communications, business or a related field
• Proven writing ability to translate complex issues into simple narratives and messages for different and diverse audiences
• Demonstrated success in strategic communications planning, objective setting and plan execution
• Ability to work at both the strategic level (generating new ideas) and at the tactical level (executing initiatives)
• Exceptional attention to detail and quality while managing multiple projects
• You are organized and care deeply about producing high quality work
• Exceptional written and oral communication and presentation skills
• Ability to create and present executive level materials
• Strong ability to connect with different departments to come up with innovative solutions that benefit everyone involved
• Passion for internal engagement and employee experience

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes
Immigration support is potentially available for this role.Compensation and Benefits Packagelululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $103,500 – $135,900 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.workplace arrangementThis role is classified as Hybrid under our SSC Workplace Policy:In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.#LI-Hybrid #LI-AA1Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at . In your email, please include the position title, the location of the position and the nature of your request.

Expected salary

Location

Canada

Job date

Sat, 18 May 2024 04:57:23 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (globalvacancies.org) you saw this job posting.