Streetworks & Reinstatement Data Support

Job title:

Streetworks & Reinstatement Data Support

Company

Cadent Gas

Job description

At Cadent we’re excited to be part of the future of UK energy! We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.Job Purpose

• Responsible for providing specialist process support to a team of support / administrative colleagues
• Play a key role supporting the on-day operation, managing / prioritising daily workloads, providing analysis on key performance metrics and ensuring key SLAs are achieved
• Proactive management of permitting requirements
• Use their initiative in a high-pressure environment
• Produce right first time and data quality information.

Key ResponsibilitiesThe role holder will be accountable for:

• Supporting the wider team and business on the resolution of streetworks offences and associated charges i.e. S74, FPN, Defects etc. applying technical knowledge and understanding
• Supporting the Network in raising streetworks permits and the processing of S81s on an ad-hoc basis using the current permitting systems and providing BCM resilience / support when necessary
• Assessing and making decisions on the validity of street works related offences, negotiating with partners and highway authorities when required to achieve the correct best outcome
• Ensuring that the relevant systems are updated, and all reinstatement partners are aware of decisions made to provide a clear path to decision and resolution
• Ensuring and maintaining a strong working relationship with our internal and external partners and embrace partnership working where relevant to support in better service delivery across the business
• Reviewing and jeopardy manage all permits issued to ensure they are worked to their legislative SLAs and no charges are incurred
• Identifying opportunities for improvement based on the permit responses being received from the highway authorities, and the transfer of information within Cadent
• Supporting management team as and where required to resolve issues and drive improvements
• Working closely with the reporting element of the team; working together to drive performance and understanding with a collaborative approach and a robust overall performance view
• Attending meetings when required, with stakeholders, both internal and external, to review and discuss any issues identified within set processes, data submissions and individual charges
• Supporting in the day-to-day management of the current permitting systems
• Ensuring highest standard of compliance with street works administration.

Skills and ExperienceQualifications

• Appropriate academic qualifications – including GCSE English and Maths

Practical Experience

• In depth knowledge of NRSWA, TMA and governing legislation and guidance
• Good negotiation skills
• Ability to use own judgement daily for decision making
• Good listening and questioning skills
• Ability to prioritise requirements
• Identify and promote efficiency improvements
• Excellent oral and written communication skills
• Expert user in Microsoft Office applications, particularly excel and ability to demonstrate capabilities
• Good time management skills
• Flexibility to embrace and support change
• Organised with a structured and logical approach
• Strong team worker approach and able to adapt within the wider team as and when required.

What’s In It For YouHere at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

• Funding and support towards completing qualifications
• Ample opportunity for progression within the business
• Mentoring and guidance opportunities

Why Join UsWe offer a host of benefits to suit your lifestyle and support your well-being. These include:

• Annual bonus
• Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
• 25 days holiday, plus statutory days, and an option to buy more
• Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
• Strong focus on supporting you as an individual including:
• Flexible working
• Strong commitments to ED&I
• Generous family provision policies
• Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
• My Offers membership card – offering discounts and savings from hundreds of retailers
• 2 paid volunteering days per year
• Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships

We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.Diversity and InclusionDon’t meet every single requirement listed?Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you!Circle Back InitiativeAs an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.Be part of something big. Help shape the future of gas for generations to come.What’s next?To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.
To learn more about Cadent and what we do, visit our website at

Expected salary

Location

England

Job date

Sun, 20 Oct 2024 02:04:26 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (globalvacancies.org) you saw this job posting.