Student Money Adviser

University of Bristol

To support students in overcoming financial barriers to success by providing information, advice and guidance. The role holder will engage directly with students, contribute to multidisciplinary case handling and liaise with key stakeholders to ensure students are aware of their financial options. The role holder will also contribute to proactive outreach activity, provide opinions on policy proposals and contribute to population-level communications to promote the financial health and wellbeing of students

You will:

  • Provide information, advice and guidance through a range funding and finance issues to ensure students are aware of their financial options;
  • Engage directly with students, stakeholders and prospective students through email, a drop-in service, booked appointments, at events and open days;
  • Offer support and supervision to enquiry management colleagues in delivering funding and finance information to customers;
  • Deliver presentations and workshops for current and prospective students, for example at University Open Days and offer-holder events;
  • Maintain high-quality web-content and develop resources to compliment the administration of operational funding work – scholarships, bursaries, stipends and hardship payments;
  • Oversee complex cases, working as part of a multidisciplinary team to provide a joined-up service to students, recognising and referring health, wellbeing and safeguarding concerns as appropriate;
  • Take a leading role in delivering campaigns such as National Student Money Week and undertake proactive outreach work to support widening participation and promote students financial wellbeing.

You should apply if you could be passionate about helping and supporting our students, have excellent communication and customer service skills, have experience in providing high quality support, professional financial or legal knowledge and/or experience of working in an advisory capacity.

This role will make a real difference in the lives and wellbeing of students.

For any informal enquiries please contact Josh Gibbs; [email protected]

We recently launched our strategy  to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people – because diversity of people and ideas remains integral to our excellence as a global civic institution.

Available documents

To support students in overcoming financial barriers to success by providing information, advice and guidance. The role holder will engage directly with students, contribute to multidisciplinary case handling and liaise with key stakeholders to ensure students are aware of their financial options. The role holder will also contribute to proactive outreach activity, provide opinions on policy proposals and contribute to population-level communications to promote the financial health and wellbeing of students

You will:

  • Provide information, advice and guidance through a range funding and finance issues to ensure students are aware of their financial options;
  • Engage directly with students, stakeholders and prospective students through email, a drop-in service, booked appointments, at events and open days;
  • Offer support and supervision to enquiry management colleagues in delivering funding and finance information to customers;
  • Deliver presentations and workshops for current and prospective students, for example at University Open Days and offer-holder events;
  • Maintain high-quality web-content and develop resources to compliment the administration of operational funding work – scholarships, bursaries, stipends and hardship payments;
  • Oversee complex cases, working as part of a multidisciplinary team to provide a joined-up service to students, recognising and referring health, wellbeing and safeguarding concerns as appropriate;
  • Take a leading role in delivering campaigns such as National Student Money Week and undertake proactive outreach work to support widening participation and promote students financial wellbeing.

You should apply if you could be passionate about helping and supporting our students, have excellent communication and customer service skills, have experience in providing high quality support, professional financial or legal knowledge and/or experience of working in an advisory capacity.

This role will make a real difference in the lives and wellbeing of students.

For any informal enquiries please contact Josh Gibbs; [email protected]

We recently launched our strategy  to 2030 tying together our mission, vision and values.

The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives – particularly people of colour, LGBT+ and disabled people – because diversity of people and ideas remains integral to our excellence as a global civic institution.

Available documents

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