Student Office Administrator

Job description
Job abstract

That is an thrilling alternative for an skilled administrator to develop their profession in a busy educating atmosphere.

This submit is appropriate for enthusiastic and meticulously organised candidates, with related administrative expertise inside an training setting to offer excessive degree assist to the Pupil Workplace group within the Division of Supplies.

Based mostly within the Pupil Workplace, the Pupil Workplace Administrator will assist the environment friendly administration of all taught programmes within the Division of Supplies. They are going to be accountable for administrative facets of the admissions course of for all taught programmes, pupil information and attendance info, examination assist and common pupil assist thought out the 12 months. This includes working intently with the Director of Undergraduate Research, Senior Tutors, Admissions Tutor(s) and the MSc Course Director.

South Kensington Campus (*on-campus throughout time period time/hybrid exterior of time period time).

*Because of the nature of this function the submit holder might be anticipated to be on campus 5 days every week and the choice of hybrid is out there exterior time period when there isn’t a operational requirement to be on web site. Additionally, the submit holder might be anticipated to start out their working day at 08:30am throughout time period time to fulfil their function necessities.

Duties and duties

To supply a excessive degree of service inside the Pupil Workplace, with duties together with:

 Admissions (UG & MSc)

• Planning and organising and the Division’s Admission Interview Days on-line and in-person, in addition to any future deliberate modifications or additions to the present course of.
• Monitoring the Division’s admissions inbox. Performing as the primary level of contact for enquiries from potential college students, by electronic mail, phone and in-person. Informing candidates of their software outcomes and liaising with Registry as and when required.
• Coordinating the processing of latest functions, choices, and so on. with steering from the Instructing Operations Supervisor and/or Admissions tutors. This may embody updating candidates’ information all through the appliance course of utilizing the School’s Admissions System.

Pupil information and attendance info

• Creating and sustaining an up-to-date class register for all taught college students and the dissemination of pupil ID playing cards.
• Guaranteeing all pupil have registered and enrolled on the School system by the required deadlines.
• Guaranteeing randomised attendance registers are captured all through time period and information is logged internally to assist UKVI Audit Preparation.

Exams

• Guaranteeing all materials required for assessments is set-up able to disseminate (together with barcodes, evaluation booklets, printing of registers, room format indicators, invigilator packs, examination laptops, calculator and so on). Together with offering full assist firstly and finish of every evaluation making certain they’re supported as scheduled.
• Archiving examination papers, examination scripts and different pupil information.
• Coordinating with the Senior Pupil Workplace Administrator within the evaluation organisation of the seating plans, room set-up with accordance to the attendance lists.
• Coordinating with the Senior Pupil Workplace Administrator together with the manufacturing and dissemination of mark sheets, examination auditing, getting into marks, collation and protecting of pupil outcomes information.

Pupil Assist

• Performing as the primary level of contact for employees, college students and different inner and exterior guests and callers to the Pupil Workplace. Coping with day-to-day queries or passing on the referral to others within the Pupil Workplace Staff when particular to their roles.
• Inside processing of room readiness and the Division’s room checkers (throughout time period time earlier than 9am lectures). Together with coaching, recruitment, timesheets and processing any follow-up points raised by the GTAs have been resolved by the central or inner groups.
• Overseeing the amenities within the Pupil Workplace (plus the kitchen space) together with making certain stationery and different provides are satisfactory. This may embody the ordering of any teaching-related purchases by way of School programs (ICIS).
• Planning and organising the coed locker allocation.
• Taking notes/minutes on the bi-weekly Instructing Operation conferences and different common conferences when required.

Important necessities

• Educated to diploma degree (or equal commonplace) and/or confirmed expertise at an identical degree. 
• Administrative work expertise in Increased Schooling or an identical customer-focused sector in earlier related function(s).
• Expertise of offering a responsive, customer-focused service – on the phone, by way of digital medium or face-to-face.
• Expertise of prioritising duties and of managing busy workloads efficiently to make sure that deadlines are met.
• Confirmed expertise as a cooperative group member who may also work independently.
• Confirmed expertise of working with pupil programs and databases.

Additional info

Casual enquiries could also be directed to Mrs Raj Adcock within the Division of Supplies, ([email protected]).

Any queries relating to the appliance course of needs to be directed to: Mrs Darakshan Khan – [email protected]

For technical points when making use of on-line please electronic mail [email protected]

Interviews might be held in late February 2024.

Paperwork