Student Services Administrator, Student and Enrolment Services

University of Calgary

We wish to take this chance to acknowledge the standard territories of the individuals of the Treaty 7 area in Southern Alberta. The Metropolis of Calgary can also be residence to Métis Nation of Alberta, Districts 5 and 6.

Place Overview

The Enrolment Companies staff within the Pupil and Enrolment Companies is presently looking for a Full-time Non permanent Reduction Pupil Companies Administrator for roughly 18 months.

Reporting to the Supervisor, Enrolment Companies Operations, this place serves as the primary level of contact for the Enrolment Companies advising workplace and helps back-of-house administrative duties. 

Place Description

Abstract of Key Tasks:

Reception Duties

  • Present pleasant, supportive entrance dealing with service for all inquiries at Enrolment companies.
  • Conduct wants evaluation and instant response to pupil inquiries, whether or not meaning offering info, aiding with utilization of self-queuing expertise, or offering a referral to a different division on campus.
  • Be capable of lookup pupil info in Peoplesoft.
  • Correct documentation of interactions in Peoplesoft.
  • Making certain confidentiality of the scholar report and pupil info.
  • Monitoring service ranges & wait instances and figuring out to a supervisor when demand exceeds pre-established service thresholds.

Normal Workplace Duties:

  • Liable for day by day opening/closing of the bodily workplace house.
  • Liable for supporting transcript processing
  • Recording month-to-month statistics
  • Maintains stationary and provides stock
  • Coordinate bodily mail, and preserve division employees lists
  • Guarantee workplace tools usually workplace is properly maintained, serviced and absolutely practical.
  • Updates and maintains communications paperwork within the ready space together with posters and TV screens.
  • Helps Enrolment Companies administrative inquiries.
  • Occasional phone assist for pupil inquiries

{Qualifications} / Necessities:

  • Minimal of a highschool diploma. Publish-secondary schooling (faculty diploma/certificates) can be thought-about a powerful asset.
  • A minimal of two years expertise in an workplace administrative position with a minimal of 1 12 months in a post-secondary Registrars Workplace. Expertise with accumulating, reviewing and processing confidential pupil paperwork with precision and accuracy.
  • Expertise in a twin front-facing/workplace assist position with confirmed profitable inside and exterior customer support.
  • Expertise working in a excessive visitors/excessive quantity surroundings with fixed inquiries and interruptions.
  • Wonderful working information of Microsoft Workplace, e-mail, Web and web-based purposes.
  • Demonstrated organizational and time administration expertise along with proficient written and verbal communication expertise.
  • Capability to be versatile and handle a heavy workload and stress throughout peak durations.
  • The flexibility to work underneath minimal supervision, exercising discretion in resolution making is required.

Software Deadline:  November 29, 2023

We wish to thank all candidates upfront for submitting their resumes. Please observe, solely these candidates chosen to proceed on by means of the choice course of shall be contacted.

Extra Data

This place is a part of the AUPE bargaining unit, and falls underneath the Operational / Administrative Job Household, Section 2.

To seek out out extra about administration and employees alternatives on the College of Calgary and all we now have to supply, view our Administration and Employees Careers web site

The College strongly recommends all school and employees are absolutely vaccinated towards COVID-19.

In regards to the College of Calgary

UCalgary is Canada’s entrepreneurial college, situated in Canada’s most enterprising metropolis. It’s a prime analysis college and one of many highest-ranked universities of its age. Based in 1966, its 36,000 college students expertise an modern studying surroundings, made wealthy by analysis, hands-on experiences and entrepreneurial considering. It’s Canada’s chief within the creation of start-ups . Begin one thing right now on the College of Calgary. For extra info, go to .

The College of Calgary has launched an institution-wide Indigenous Technique  committing to making a wealthy, vibrant, and culturally competent campus that welcomes and helps Indigenous Peoples, encourages Indigenous group partnerships, is inclusive of Indigenous views in all that we do.

As an equitable and inclusive employer, the College of Calgary acknowledges {that a} numerous employees/school advantages and enriches the work, studying and analysis experiences of all the campus and higher group. We’re dedicated to eradicating obstacles which were traditionally encountered by some individuals in our society. We attempt to recruit people who will additional improve our range and can assist their educational {and professional} success whereas they’re right here. Particularly, we encourage members of the designated teams (ladies, Indigenous peoples, individuals with disabilities, members of seen/racialized minorities, and numerous sexual orientation and gender identities) to use. To make sure a good and equitable evaluation, we provide lodging at any stage through the recruitment course of to candidates with disabilities. Questions concerning [diversity] EDI at UCalgary might be despatched to the Workplace of Fairness, Variety and Inclusion ([email protected] ) and requests for lodging might be despatched to Human Sources ([email protected] ).

Do you may have most however not all of the {qualifications}? Analysis present that girls, racialized and visual minorities , and individuals with disabilities are much less prone to apply for jobs until they meet each single qualification. At UCalgary we’re dedicated to attaining equitable, numerous, inclusive and accessible employment practices and workplaces and encourage you to use in case you consider you might be proper for this position. 

We encourage all certified candidates to use, nonetheless desire shall be given to Canadian residents and everlasting residents of Canada.

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