York St John University
Job title:
Student Support and Guidance Coordinator
Company
York St John University
Job description
Situated in the heart of the historic city of York, and with the addition of our London Campus, York St John University has a long and proud tradition as a distinguished higher education provider. Our success is founded on the quality of academic teaching and research, our thriving campus environments, our professional and pastoral support, and our values of an inclusive, innovative and ambitious community with a strong sense of belonging. York St John University, London is seeking to recruit a talented, proactive, flexible and motivated individual to join the rapidly expanding team as one of the London Student Support and Guidance Coordinators.The TeamYork St John, London is seeking to recruit a talented, proactive, flexible and motivated individual to join the rapidly expanding team as one of the London Student Support and Guidance Coordinators. The purpose of this relatively new role is to deliver academic and pastoral support to our London students. The role will contribute significantly to facilitating the development of high-quality support provision for students that will enhance the integration of international students into UK university life and the overall student experience.The Role
There are three main aspects to this role, the first being the delivery of a successful Academic Skills Programme, designed to support both international and home students. The Student Support and Guidance Coordinator will contribute to the development of content for this programme, delivery of content, engagement monitoring, and gathering of student feedback.The second aspect of this role is to be the main point of contact for wellness support and guidance for students at the London Campus. This will include recognising and responding to the support needs of students in distress, using relevant systems to log and report case notes and, in line with relevant policies, signposting/referring to internal wellness services, both centrally and in local provision.The third aspect of this role is to contribute to the efficient delivery of the Academic Tutoring Programme. This involves ensuring that all students have an Academic Tutor and that stakeholders are trained in the skills necessary to provide tutoring to students.This post holder will be expected to communicate and collaborate effectively across wider student support teams including academic quality, employability and library services, as well as other professional services teams in London and York.Required Skills and Experience
- Understanding of the skills development needs of students, at the undergraduate and postgraduate level
- Experience in delivering a skills development programme
- Experience in providing support to students in distress
- Ability to manage competing deadlines and work effectively under pressure
- Ability to work independently with minimum supervision
- Excellent communication skills, both verbal and written
Additional InformationIf you are interested in the role and would like an informal discussion about it, please email Zara Skelton, London Student Support and Guidance Manager ([email protected]), or Cassie Price, Head of Programme Development and Academic Quality ([email protected]).Unfortunately, this role is not eligible for Skilled Worker Visa sponsorship however we welcome your application if you can evidence right to work in the UK via an alternative route.We offer a range of family friendly and inclusive policies and facilities to support staff from different backgrounds. As part of our commitment to providing an inclusive working environment, consideration is given to all requests for job share or flexible working arrangements.Application process supportWe are keen to support you throughout the recruitment process. Before starting your application please refer to the attached which provides advice about completing the application process.If you require a reasonable adjustment in order to apply for this position please contact [email protected]. Within the application form there is an opportunity for you to request a reasonable adjustment at the interview stage of the process, however if you wish to discuss this in further detail at any point in the process please do not hesitate to contact us. The following resource may help you adapt the device you are using to apply to suit your needsPlease note that CVs are not accepted in place of the application form. Within the application process you will be asked to answer a selection of work-related questions. Our aim is to get to know you, and understand your individual skills and experience, and how you would apply these within the role. We are aware that AI can assist you with this, but we would prefer you to share your answers in your own words.Our benefits packageWe offer a wide range of employee benefits including –– Excellent annual leave entitlement, including five discretionary university closure days over the Christmas period– Disability leave (applies to staff who have disclosed a disability and is also available to staff with disabled dependants)– Pension scheme– Health Cash Plan after six months service– Employee Assistance Programme– Paid leave for Armed Forces Reservists– On-campus courses, one-to-one tutorials, and online resources to help you develop your digital skills and work with new software– Relocation expenses package for certain roles– Reimbursement of Skilled Worker Visa application fees and for additional costs (if applicable to the role)Further information about life at YSJOur provides further information about our culture, achievements and testimonials from our employees.
Expected salary
£34240 – 37813 per year
Location
England
Job date
Thu, 30 Jan 2025 07:24:47 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (globalvacancies.org) you saw this job posting.