Student Support Manager

Job title:

Student Support Manager

Company

University of Edinburgh

Job description

Job Description:UE07 – £39,347 – £46,974 per annumSchool of Biological Sciences – Biology Teaching OrganisationFull time – 35 hours per weekOpen ended (Permanent)The School of Biological Sciences wishes to recruit a Student Support Manager to our Student Support Team. The Student Support Team is one of five teams working under the Head of Teaching and Student Administration, working towards an overarching aim that every student has an excellent experience at the University of Edinburgh – School of Biological Sciences.The Opportunity:Working in close collaboration with academic and professional services staff, you will be one of the key senior members of staff responsible for delivering student support services which are both excellent and responsive to change. The post holder has direct line management of School student support staff.We anticipate that the successful candidate will have a background in student support, will be knowledgeable about HE academic regulations/procedures, and will have good operational knowledge of student record systems and databases. Excellent interpersonal and IT skills are essential, including the ability to work effectively with student data sets.The School is situated in the James Clerk Maxwell Building within the King’s Buildings campus. We have approximately 950 students on our undergraduate programmes, spread across five-year groups, and we welcome approximately 150 MSc students every year.Your skills and attributes for success:

• Degree or equivalent training plus significant related work experience and competency in an HE environment, demonstrating increasing knowledge and progression through roles.
• Proven experience of both directly leading and managing teams.
• Proven and detailed knowledge and experience of the current UK HE policy context in relation to student experience and welfare issues and key themes across the sector.
• High level problem solving and analytical ability alongside well-developed communication and influencing skills.
• Experience of managing change effectively, both in relation to internal projects and complex wider initiatives beyond the immediate area of work.

Click to view a copy of the full job descriptionAs a valued member of our team you can expect:An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, flexible working and much more. Click to access our (opens new browser tab) for further information and use our reward calculator to find out the total value of pay and benefits provided.The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our (opens new browser tab)On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.Key dates to note:Closing date for applications is 27 September 2024.Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.We anticipate that interviews will be held within three weeks of the application deadlineAbout Us: As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.About the Team:As the modern inheritors of our 400-year-old reputation for excellence, our staff and students contribute to a vibrant academic community whose visions are shaping tomorrow’s world. The School of Biological Sciences is at the leading edge in teaching, research and innovation. Independent rankings such as the Times Higher Education consistently place us amongst the top 25 universities in the world for biological sciences. We aim to ensure that our culture and systems support flexible and family-friendly working and to recognise and value diversity across all our staff and students. The School has an active programme offering support and professional development opportunities for all staff. We place a particular focus on development for early-career researchers (postgraduate and postdoctoral research staff and personal fellowship holders), offering mentoring and an active ‘BioDocSoc’ organisation that brings together researchers for networking, events and training opportunities.The School of Biological Sciences holds a Silver Athena SWAN award in recognition of our commitment to advance the representation of women in science, mathematics, engineering and technology.Our contains more information about the School.

Expected salary

£39347 – 46974 per year

Location

United Kingdom

Job date

Sun, 15 Sep 2024 05:14:54 GMT

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