Subject Matter Expert – Managed Services (Remote)

Delco Automation Inc. -

Full job description

Job Description:

IPFusion, a number one firm in knowledge aggregation and evaluation platforms, is in search of a extremely educated and skilled Topic Matter Professional (SME) in Managed Companies to affix our workforce. As an SME, you’ll be a key technical useful resource, accountable for offering technical experience, assist, and strategic insights within the realm of managed providers. Your experience will play a important function in growing cutting-edge options for our subsequent technology IoT product suite.

IPFusion Perks & Advantages:

  • Retirement Help: We offer each worker with 1 12 months employment RRSP matching for his or her long run plans.
  • Well being & Wellness: Staying wholesome is essential; we offer well being, dental, life, and incapacity insurance coverage, together with our worker help program.
  • Improvement Alternatives: We worth our worker profession growth by providing skilled assist, coaching reimbursement applications, Lunch n’ Learns, and so on.
  • Social: We get pleasure from getting collectively at our firm golf event, Christmas social gathering, summer time BBQs, and so on.
  • Tradition: Come be part of our modern, collaborative, and energetic atmosphere.


  • Work with our expertise workforce to provide world-class merchandise pushed by expertise visionaries, area specialists, and prospects.
  • Collaborate with engineering and R&D groups to develop modern options and drive steady enchancment.
  • Determine alternatives, construct product imaginative and prescient and perceive market wants, roadmap and technique.
  • Analysis buyer and consumer wants, write consumer tales, companion with consumer expertise workforce for speedy prototyping
  • Take part in consumer conferences and buyer dealing with conditions as a product professional.
  • Accumulate and synthesize inputs from engineering, gross sales, enterprise items, vertical advertising and marketing group and the market to guide enterprise and merchandise course.
  • Suggest product technique modifications because of aggressive modifications within the market.
  • Keep abreast of business developments, laws, and greatest practices in managed providers to take care of the corporate’s aggressive edge in software program options.


  • Bachelor’s diploma in Info Expertise, Laptop Science, or a associated discipline. 
  • In depth expertise (no less than 5 years) in IT managed Companies, with a confirmed observe report of profitable implementations and venture management.
  • Deep understanding of IT infrastructure, cloud computing, cybersecurity, and distant monitoring instruments.
  • Familiarity with IT service administration instruments resembling ticketing programs, monitoring programs, SNMP, and so on.
  • Robust understanding of regulatory necessities and business requirements
  • Glorious problem-solving abilities and the power to assume strategically.
  • Efficient communication and management talents to collaborate with cross-functional groups.

About Us:

IPFusion is a frontrunner in bringing operational effectivity to the constructing administration and bodily safety area. Our platform focuses on integration with greatest at school safety and security programs together with Video Administration, Entry Management, and Alarming. With real-time alerting, we empower safety response personnel and constructing operators to reply rapidly with the precise choices. 

IPFusion is an equal alternative employer. We have fun variety and are dedicated to creating an inclusive atmosphere for all staff. Should you want help or an lodging together with your utility, please contact us.

Job Kind: Full-time

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