Supervisor, Campus Store & Course Materials

Job title:

Supervisor, Campus Store & Course Materials

Company

Sheridan College

Job description

Reporting to the Operations Manager, Campus Services, the Supervisor, Campus Store & Course Materials is responsible for achieving assigned and developed goals and objectives through the effective supervision of Sheridan’s Campus Store, retail-on-campus and online stores. The incumbent will lead, procure and provide direction on the development of retail products that meet established College and department goals. Managing multiple retail campus locations and multiple product categories while optimizing selling space, inventory, sales mix, order completion and service delivery.What You’ll Be Doing

• Developing unit’s strategic and operational plans and aligning resources to deliver on priorities.
• Delivering excellence in customer service through demonstration including prompt and reliable service standards and communication with all customer groups such as students, student groups, faculty, staff, alumni, and visitors.
• Develops, researches, and identifies sales, collaboration, usage, and promotional opportunities, pursuing revenue-generating opportunities across all campuses for all areas of responsibility.
• Plans, selects, and purchases Course Materials for resale in all Sheridan Campus Store on-campus and online storefronts while developing an intimate knowledge of all course materials needs to develop an annual purchasing plan, including category management and development with key stakeholders.
• Reviewing existing inventory to ensure inventory levels are accurate, products remain completive in the marketplace, maintain a consistent inventory turn and remain current with emerging products and needs of the customer base.
• Establishing and managing vendor relationships at the store to exceed customer expectations with products and service offerings and maintains security of retail goods in store and storage areas in accordance with loss prevention policies and procedures.
• Ensuring effective and efficient allocation of fiscal, human, and physical resources within the portfolio, including monitoring, analyzing, reviewing, and optimizing the Retail/ Campus Store’s financial performance.
• Monitoring profit margins, cost of goods sold, expenses, inventory turn and other relevant benchmarking metrics, and reports performance to Director.
• Developing, coordinating, monitoring and updating plans for effective implementation of all facets of annual Campus Services Marketing, Communication, and Operational plans.
• Assisting with the preparation and updates of annual budget and operational plans, including goal setting, as well as projections of costs and year-end contribution to College overhead.
• Maintaining security of retail goods in store and storage areas in accordance with loss prevention policies and procedures and is responsible for POS procedures at the checkout to ensure accuracy.
• Responsible for organizing year-end inventory counts and monitoring reconciliation of sales session, deposits, and financial data required for payment of invoices.
• Providing leadership, support and direction to staff and student employees to support an environment of growth, collaboration, productivity, and high performance.
• Ensures Human Resource activities (e.g. recruitment, interviewing, payroll) are followed utilizing established processes, including attendance management, performance management administration and training requirements; complies with Collective Agreements and Administrative Terms & Conditions of Employment.
• Working with the Director to develop and implement a short and long-term Strategic plan for course materials, aligned with the goals of retail service and the mission of Sheridan College.
• Performing other projects, duties and initiatives as assigned.

About YouYou are a self-directed natural leader and have a highly collaborative spirit which, combined with your keen interpersonal and communication skills, empowers you to build positive and collaborative relationships and create and maintain a positive organizational culture.You have a client service focus with an aptitude to make connections, support others, provide excellent customer service and might identify as a community builder.You are an agile individual with an ability to respond to change, adapt and seek improvements while applying principles of creative problem solving to most appropriately and effectively support each student’s unique needs.You enjoy balancing many different tasks, staying organized and planning and have the ability to integrate multiple streams of information, prioritize and track multiple projects to meet a demanding workload and keep things running smoothly.The successful applicant will also possess the following qualifications:

• Must possess a minimum 3-year diploma/degree in Business, Marketing Finance, Accounting or related field and 5 years of experience as a senior practitioner, technical advisor/consultant/supervisor (leader) with demonstrated (equivalencies considered):

• Marketing or entrepreneurial experience leading new initiatives with various stakeholders
• Sales and negotiation skills
• Financial accounting and analysis experience
• Course Material/Retail Point of Sale knowledge and Bookware system knowledge
• Direct experience in a post- secondary setting (working with senior leaders, staff and students)
• Project Leadership experience

Who We AreEvery member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2027: Forging the Future ( ), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity, and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.For more information, visit:Other DetailsFaculty/Department: Business Services
Primary Work/Campus Location: Trafalgar (may be assigned activities at any Sheridan campus)
Work Categorization: Hybrid Position | It is anticipated that this position will meet the needs of the department through a hybrid work agreement with 3-4 days on-site and 1-2 days remote. Please note that on-site work 5 days a week will be required during peak periods.
Reference #: J0325-0316
Employee Group: Administrative
Payband: NK
Salary Range: $78,546 – $98,182
Application Deadline: April 8, 2025Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation, please contact .You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.

Expected salary

$78546 – 98182 per year

Location

Oakville, ON

Job date

Thu, 20 Mar 2025 02:24:59 GMT

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