Supervisor, Crew Logistics

Job title:

Supervisor, Crew Logistics

Company

Porter Airlines

Job description

Job Description:Job SummaryThe Supervisor, Crew Logistics is responsible for leading the crew logistics team as well as managing all travel and accommodation arrangements for Flight Crew.
Duties & Responsibilities

• Provide supervision, guidance and leadership to the Crew Logistics team.
• Oversee execution of hotel, air, and ground transportation reservations for crew.
• Supervise the work performance of Crew Logistics Coordinators, conduct performance related meetings and apply disciplinary action as required.
• Liase with external stakeholders to ensure advantageous business relationships for the crew scheduling team.
• Actively communicate with Operational Teams to ensure travel arrangements meet safety, regulatory, efficiency, and service levels.
• Coordinate and assist with hotel and ground transportation Procurement and invoice reconciliation.
• Collaborate with People & Culture to drive the recruitment and selection of Crew Logisitics Coordinatros
• Responsible for training and communication of policy changes pertaining to crew logistics.
• Participate in the Crew Hotels committee to ensure safety and service standards are met.
• Perform duties in accordance with established company policies and procedures
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operation; understand, comply and promote the Company Safety Policy
• Other duties as assigned.

Behavioural CompetenciesConcern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.Teamwork: Working collaboratively with others to achieve organizational goals.Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications

• Minimum 3 years of proven experience as a Crew Scheduler/Planner
• Proven leadership experience
• Knowledge of 705 Canadian Aviation Regulations pertaining to crewing
• Experience with Navblue NOC, Skyspeed, and knowledge of Porter’s FOAG is an asset
• Experience negotiating and working closely with hotel and transportation stakeholders is an asset
• Works well under pressure, performs and coordinates multiple tasks simultaneously
• Able to identify problems, their sources and the potential solutions while continuing to successfully conduct day-to-day operations without interruption
• Advanced computer skills and knowledge of google suite products
• Ability to work a flexible schedule, shift work and overtime if necessary
• Superior communication skills, both oral and written.

LocationToronto (Billy Bishop Toronto City Airport – YTZ) #LI-Onsite
Company DescriptionSince 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit or follow @porterairlines on Instagram, Facebook and Twitter.

Expected salary

Location

Toronto, ON

Job date

Wed, 12 Jun 2024 03:21:43 GMT

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