Support Engineer 5

Blueprint Technologies

Who’s Blueprint?

We’re a know-how options agency headquartered in Bellevue, Washington, with a robust presence throughout the US. Unified by a shared ardour for fixing difficult issues, our persons are our biggest asset. We use know-how as a software to bridge the hole between technique and execution, powered by the data, abilities, and experience of our groups, who all have distinctive views and years of expertise throughout a number of industries. We’re daring, good, agile, and enjoyable.

What does Blueprint do?

Blueprint helps organizations unlock worth from present property by leveraging cutting-edge know-how to create extra income streams and new strains of enterprise. We join technique, enterprise options, merchandise, and providers to rework and develop firms.

Why Blueprint?

At Blueprint, we imagine within the energy of chance and are enthusiastic about bringing it to life. Whether or not you be a part of our bustling product division, our multifaceted providers crew otherwise you need to develop your profession in human assets, your skill to make an influence is amplified once you be a part of certainly one of our groups. You’ll concentrate on fixing distinctive enterprise issues whereas gaining hands-on expertise with the world’s greatest know-how. We imagine in distinctive views and construct groups of individuals with various skillsets and backgrounds. At Blueprint, you’ll have the chance to work with a number of shoppers and groups, akin to knowledge science and product improvement, all whereas studying, rising, and growing new options. We assure you received’t discover a higher place to work and thrive than at Blueprint.

We’re on the lookout for a Help Engineer 5 to hitch us as we construct cutting-edge know-how options!  That is your alternative to be a part of a crew that’s dedicated to delivering best-in-class service to our clients.

Key Tasks:

  • Function the ultimate level of escalation and backbone for superior technical assist, dealing with extremely advanced merchandise, escalated points, and confidential safety issues.
  • Present superior technical assist to various audiences, together with IT professionals, builders, architects, and government administration.
  • Take possession of buyer assist expertise by collaborating with groups, implementing troubleshooting greatest practices, and guaranteeing transparency.
  • Drive buyer success and instill confidence within the Azure platform.
  • Supply greatest observe suggestions throughout all the vary of Azure assets based mostly on buyer options.
  • Clearly articulate suggestions in each written and spoken type to technical and management audiences.
  • Navigate advanced and strategic buyer occasions, understanding their necessities and desires.


  • Fluent in English language (studying, writing, and talking).
  • Minimal of three years’ expertise in a customer-facing or buyer assist position, with a robust skill to troubleshoot and remedy advanced technical points involving a number of applied sciences in a crew surroundings.
  • At the very least 2 years’ expertise with SQL Server or an identical database product.
  • Strong data of efficiency tuning, database design, and T-SQL language.
  • Expertise in capability planning, sizing SQL Server environments, and configuring excessive availability options.
  • Capacity to satisfy buyer, and/or authorities safety screening necessities for the position.
  • Business expertise with Microsoft Server merchandise, community connectivity, UNIX or different working techniques, and database migration to the cloud or SQL Server model upgrades.
  • Expertise in creating technical documentation and sharing data by coaching and mentoring.
  • Extra expertise within the following areas is helpful:
    • Containers: Docker, Kubernetes (k8), OpenShift, cloud storage, flannel.
    • Massive Information: Apache Spark, YARN, Livy, ZooKeeper, Ranger, Knox, Polybase.
    • Machine Studying: SparkSQL, Java, Scala, Python, Jupyter.
    • Information Sources: MongoDB, Cloudera, Teradata, Oracle, DB2.
    • Monitoring: Collectd, Grafana, Fluentd, InfluxDB, Elasticsearch.
    • Familiarity with Linux script-based improvement environments and instruments (Perl, Python, Ruby, PHP, and many others.).

Wage Vary

Pay ranges range based mostly on a number of components together with, with out limitation, talent units, schooling, tasks, expertise, and geographical market. The pay vary for this place displays geographic based mostly ranges for Washington state: $84,100 to $111,300 USD/yearly. The wage/wage and job title for this opening will probably be based mostly on the chosen candidate’s {qualifications} and expertise and could also be exterior this vary.

Equal Alternative Employer

Blueprint Applied sciences, LLC is an equal employment alternative employer. Certified candidates are thought-about with out regard to race, coloration, age, incapacity, intercourse, gender identification or expression, orientation, veteran/army standing, faith, nationwide origin, ancestry, marital, or familial standing, genetic data, citizenship, or another standing protected by regulation.

In the event you want help or an inexpensive lodging to finish the appliance course of, please attain out to: [email protected]

Blueprint imagine within the significance of a wholesome and glad crew, which is why our complete advantages bundle contains:

  • Medical, dental, and imaginative and prescient protection
  • Versatile Spending Account
  • 401k program
  • Aggressive PTO choices
  • Parental Go away
  • Alternatives for skilled development and improvement

When you’ve got a ardour for exploring new concepts and delivering real-world product influence, this job is for you! Be a part of our crew and assist us advance the state-of-the-art in object detection and monitoring utilizing ML methods.

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