Support Services Officer (English Teacher)

Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate and promote durable solutions for displacement affected populations. 

DRC has been operating in Ukraine since 2014, currently DRC employs over 700 staff in Ukraine and will continue significant scale-up in 2024 to implement emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.

DRC is currently looking for the Support Services Officer for its office in Kyiv, who

About the role:

You will enable staff members of the organization to improve their English language skills, fostering effective communication within the organization.

Your main responsibilities will be:

• Design and deliver English language group courses for staff members of the Danish Refugee Council in Kyiv, ensuring effective language acquisition and strong communication skills development.
• Assess and accommodate different proficiency levels among learners.
• Individual instruction to various proficiency levels: Customize lesson plans and materials to accommodate learners with varying levels of English proficiency, fostering a supportive and inclusive learning environment.
• Customize lesson plans and materials to meet individual learning needs.
• Improve cross-cultural communication within the organization.
• Enhance staff collaboration and effectiveness in achieving the organization’s mission.
• Respond to exceptional requests for administration tasks as agreed with the line manager.
• Implement innovative teaching strategies and teaching materials.
• Monitor and evaluate learner progress.
• Train and prepare staff to obtain English language certification as needed.

About you

To be successful in this role we expect you to have at least 3 years of work experience in English Teaching. Moreover, we also expect the following:

• Higher education in a relevant specialty or an equivalent professional qualification.
• Adaptability to tailor instruction to different learning styles and levels.
• Strong communication skills.
• Stress resistance and a positive attitude towards tasks.
• High professional ethics and understanding of privacy policy.
• Certified level of English.
• Certification in relevant teaching qualifications (preferred).
• Proficiency in MS Word, Excel, and PowerPoint.
• Proficiency in written and spoken Ukrainian language.

In this position, you are expected to demonstrate DRC’ five core competencies: 

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

• Contract length: Open-ended contract upon successful completion of the three-month probation period.
• Type of contract: Part-time (approximately 20 hours per week).
• Level: H.
• Designation of Duty Station: Kyiv.
• Start date: As soon as possible.

Application process:

All applicants must upload a cover letter and an updated CV (no longer than four pages in English).

Applications sent by email will not be considered.

Closing date for applications: August 7, 2024.