System Development Engineer (level 4), Intelligent Cloud Hosting

DESCRIPTION

Amazon’s Intelligent Cloud Hosting (ICON) Team is looking for a System Development Engineers to join our team in Dublin.

Who are we? We host Amazon’s websites. That includes all of Amazon’s global marketplaces and partner portals, and all of Amazon’s consumer experiences like Kindle, Alexa, Amazon Video, Mobile Application; Physical Stores, Luna…. Not only we help deliver the html that delights our customers, we make sure that all underlying transactions are processed error-free. This includes payments, tax, contracts, returns, inventory, and notifications; and brand new experiences that have never been done before. Our team has offices in Dublin, Seattle, New York, Bangalore and Hyderabad.

Our team is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Yes, we do get to build a really cool service, but we also think a big reason for that is inclusive and welcoming culture we try to cultivate every day.

In short, we perform cloud infrastructure management at the biggest scale in the known universe. We also look good doing it.

A big part of our job is creating and updating strategic SRE tool-kit built on AWS technology. We use these tools across Amazon to deploy, monitor and operate the hundreds of thousands of services that power our highly distributed architecture. Our tools include orchestration, predictive analytics, monitoring, problem diagnosis and automated repair. These let us deploy configurations that intelligently manage how traffic flows through our highly distributed architecture to our delighted customers.

Key job responsibilities

• Use technology to solve straightforward problems, seeking input and guidance from team members
• Create or have responsibility to improve or intent small tools or applications
• Participate in team design, scoping, process, and prioritization discussions
• Work effectively with customers and/or internal partners to understand business impacts and identify any opportunities/problems arising from technical decisions
• Invent, refine, and develop your solutions to ensure they are meeting customer needs and team goals
• Develop an understanding of the maintenance characteristics, runtime properties, and dependencies of your team’s infrastructure, including hardware platform, operating system, and build dependencies.
• Provide assistance to the team with troubleshooting, researching the root cause, and thoroughly resolving defects in the event of a problem

About the team

Flexible working

Here in Amazon, we believe that striking the right balance between your personal and professional life is the key to a successful and fulfilling life. We are strong advocates of a healthy work-life harmony, and continually focus on ensuring happiness within our team. We are currently working in a hybrid model, balancing working from home for two days a week combined with working from our office in Dublin for three days a week. This way, you’ll have the opportunity to also benefit from our team building activities and company-wide events.

Mentorship & Career Growth

We care about your career aspirations and tailor your development to your unique abilities. We want you to grow and progress in Amazon. We will facilitate your growth through an increase in scope of the projects you work on over time, and include in projects for partner teams to experience new and interesting challenges. In this role, you’ll have the opportunity to work on operational readiness, software development and testing, driving operational excellence and cross-cutting initiatives among others.

BASIC QUALIFICATIONS

• Bachelor’s degree in CS or related area
• Experience (non-internship) in professional Software/System development
• Experience working with Linux systems
• Experience with network fundamentals (including load balancers, switches, routers, etc.)
• Ability to design, implement, maintain and deploy components that solve problems in a complex ecosystem
• Strong written & verbal communication skills; ability to communicate effectively to both technical & non-technical individuals

PREFERRED QUALIFICATIONS

• Master’s degree in related
• Detail-oriented, passionate, and able to deliver results

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.

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