System Engineer – RUN

Are you experienced in supporting and maintaining IT systems? Would you like to work for an
organisation that is making a real difference in our natural world? The RSPB is currently
recruiting for a Systems Engineer within the Technology Operations Run team to support our
existing line of business systems. 

What’s the role about?

As a Systems Engineer within the Technology Operations Run team, you will work to support and
leverage value from our existing line of business systems, services, and infrastructure, along
with supporting the more tactical demands of the Customer Service Desk in a second or
third-line support capacity.

You’ll be partnering with business owners, product managers and project managers to advise how
best to utilise existing systems and working alongside colleagues in the Change team to ensure
the seamless transition of stable platforms and services into the live environment.

Above all else, you’ll be an advocate for saving nature. Nature is in big trouble – the climate
crisis and loss of habitat are pushing some of our best loved species towards extinction. We
won’t let nature fall silent. This role is your chance to make real change possible. What do
you say?

Benefits

• To be a part of the largest nature conservation charity in the country, consistently
  delivering successful conservation, forging powerful new partnerships with other organisations,
  and inspiring others to stand up and give nature the home it deserves
• 34 days of annual leave (includes bank holidays)
• Employee volunteer day with charity or organisation of choice
• Up to 4 weeks Sabbatical opportunities after 5 years of service
• Life Assurance
• Pension
• Toil and Flexible/Hybrid Working.

Essentials skills, knowledge and experience:

• Proven experience in a networking/IT environment and an excellent understanding of
  networking fundamentals
• Experience in monitoring/configuring/maintaining networking infrastructure (in particular
  Aruba, Cisco, Linksys)
• Skilled in developing and maintaining documentation relating to network configuration and
  network mapping processes
• Experience of supporting and maintaining systems in a Microsoft client/server environment.
  You will have sound knowledge of MS operating systems and the assorted services that a typical
  domain uses (DNS, Active Directory, SCCM, SCOM, DHCP, Group Policy etc)
• Knowledge of incident, problem and change management and continuous improvement in an ITIL
  environment
• Experience of supporting, administering, and maintaining systems within Azure and Microsoft
  365 stack (SharePoint Online, Teams, OneDrive, Exchange Online, Azure AD etc).
• Experience of supporting business applications (Finance, HR, CRM etc.)
• Ability to contribute to the development of a knowledge base and document best practices as
  well as being able to communicate effectively with our user base.
• Good communication, interpersonal, analytical, and problem-solving skills. 

Desirable experience:

• Experience of integration technologies (ETL, automation, Flow, PowerApps, LogicApps,
  Abinitio, FileTrain)
• Experience of reporting technologies (PowerBI, SSRS) and/or MS SQL
• Experience with Azure SaaS and PaaS technologies (App Insights, Infrastructure Insights,
  Azure Governance)
• Experience of infrastructure technologies (VMWare, vSphere, HPE Nimble, Arcserve UDP,
  Citrix, SUSE Linux experience would be a bonus)
• Experience of working on projects, either leading small deliveries or as part of a larger
  team.
• Experience of monitoring systems and applications, setting measures and managing
  performance.
• Experience with different VOIP systems (Teams Calling, Avaya) 

Additional Information

This is a Permanent/Full-Time role working 37.5 hours per week.

We are looking to conduct interviews for this position from 7th October 2024. For further
information please contact [email protected].

Please note that we are actively recruiting for this position and as a result reserve
the right to close this vacancy as soon as sufficient applications have been received.

As part of this application process you will be asked to provide a copy of your CV and complete
an application form including evidence on how you meet the skills, knowledge, and experience
listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone
feels supported, valued, and able to be their full selves. To achieve our vision of creating a
world richer in nature, we need more people, and more diverse people, on nature’s side. People
of colour and disabled people are currently underrepresented across the environment, climate,
sustainability, and conservation sector. If you identify as a person of colour and/or disabled,
we are particularly interested in receiving your application. Contact us to discuss any
additional support you may need to complete your application.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship – the
successful applicant will need to have a pre-existing Right to Work in the UK in order to be
offered an employment contract.

Before applying for this role, we recommend reading through the candidate guidance notes.