System Specialist

Job title:

System Specialist

Company

Amdocs

Job description

Job Description:Job ID: 196134
Required Travel :Minimal
Managerial – No
Location: Canada- Ottawa (Amdocs Site) Hybrid work model – 3 days a week in the Ottawa office / 2 days a week from home officeWho are we?Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.In one sentenceDesign solutions, provide consultancy to business, and manage the operations of computer systems related to UNIX and Linux operating systems, servers, virtualization, cloud, devops and container technologies.What will your job look like?

• You will build and manage virtual, and client server environments for an enterprise environment.
• You will maintain the operations of all virtual, client and server systems to ensure availability.
• You will work on latest technologies like Openshift, Kubernetes, VRA, VROPS, AWS, Azure etc
• You will handle escalations related to any IT service issues of systems and servers, and partner with the other infrastructure teams to troubleshoot and resolve related issues.
• You will implement and maintain a systems business impact assessment to prioritize system recovery in the event of failures.
• You will train the technical support team on solving common system-related problems
• You will build and ensure implementation of software standards for operating systems, servers and virtualized infrastructures
• You will work with third-party vendors and consultant on developing system-specific skills
• You will evaluate new technologies to meet business needs or to solve business problems
• You will manage and lead Root Cause Analysis, Lesson Learned and prevention processes to provide a high standard of deliverables that meet SLA (Service Level Adherence) and ensure CSAT (Customer Satisfaction).
• You will devise and ensure implementation of system policies
• You will perform server performance and capacity management in order to maintain the sizing requirements for customers

All you need is…

• Any of the platform certifications – RHEL, OCP, Kubernetes, Public Cloud, Devops
• Any of virtual certifications – VMWare
• B.E/ B.tech/ BCA/ MCA /B.Sc. In Computer Science / Electronics / IT
• 7 – 13 years of domain experience
• Experience in the use of management, reporting and automation tools
• Sound knowledge of administering LINUX. AIX / Solaris / HP-UX will be added advantage
• Hands on experience with VMware virtualization technologies like vCenter, ESXi, VRA / VRO
• Hands on experience with hardware administration (Physical servers , Enclosures) with any of the OEM
• Deep understanding of storage, networking and hands on experience with automation technologies.
• Demonstrated leadership skills while managing small to mid-size teams and project
• Understanding of Agile methodology and exposure to Jira tool

Why you will love this job:

• You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organization
• You will be provided with a rare learning opportunity within an experienced team, working on high end technology and solutions.
• You will be working on market leading software for the telecommunications industry

#LI-CH1

Expected salary

Location

Ottawa, ON

Job date

Thu, 27 Feb 2025 05:23:25 GMT

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