Systems and Data Management Officer, Student Success

Date Posted: 11/20/2023
Req ID: 34976
College/Division: Vice-Provost, College students
Division: Pupil Success
Campus: St. George (Downtown Toronto)
Place Quantity: 00047977

Description:

About us:

Pupil Life connects life to studying. We consider each pupil ought to have the chance to actively take part in college life, and to search out connection and neighborhood whereas discovering new methods of pondering and being on this planet. We offer assets, help and engagement alternatives which can be inclusive and accessible, ensuring each pupil can construct experiences that set them up for a lifetime of success.

Pupil Life Applications & Servicessupports college students as they obtain private, tutorial, profession or civic targets. We have interaction college students all through their studying and growth with the next models: Tutorial Success, Accessibility Providers, Profession Exploration & Training, Centre for Neighborhood Partnerships, Golf equipment & Management Improvement, Housing, Indigenous Pupil Providers, Mentorship & Peer Applications, Multi-faith Centre, Orientation, Pupil Success, Transition & Engagement and T-Card Providers. Along with 
employees, college, college students, employers and neighborhood companions, we offer 
an 
built-in
 and 
coherent path
 to 
success that displays the range of our college students.

Your alternative:

Working below the overall course of the Affiliate Director, Pupil Success and reporting to the Lead, Methods and Knowledge Administration, the Methods and Knowledge Administration Officer will present methods help for the CLNx (Profession and Co-Curricular Studying Community), knowledge administration, person coaching, and reporting for the St. George Campus. The Officer, working inside a crew, will configure system modules, assign roles and permissions, import pupil accounts, gather and replace knowledge for dynamic cubes managed by the Lead, develop CLNx studies, and supply departmental reporting on utilization. The Officer will probably be chargeable for the day-to-day upkeep of the CLNx, reply to person points/bugs, in addition to coaching new customers on the system. The Officer, working with the Lead, will seek the advice of with companions to know their system and reporting wants, decide the suitable modules and configuration or studies required. The incumbent will develop system documentation, coaching modules and supply system demos. The Officer will backfill for the Lead as required, and replace content material on the system.

Your duties will embody:

• Configuring system options and purposes
• Troubleshooting and resolving technical points
• Testing new software program configurations
• Facilitating focus group conferences with purchasers to find out wants
• Drafting and modifying coaching content material
• Coaching end-users on procedures and using IT supported methods

Important {Qualifications}:

• Bachelor’s Diploma or an appropriate equal mixture of training and expertise.
• Minimal three years associated expertise
• Earlier expertise coaching co-workers on complicated methods
• Demonstrated expertise implementing and sustaining complicated administrative and database methods
• Expertise manipulating and analyzing knowledge, growing data graphics, and studies required
• Demonstrated expertise managing giant complicated initiatives involving expertise
• Expertise working with databases, person expertise, and/or logic bushes
• Superior pc abilities in Microsoft Workplace (should be capable to set-up templates and macros in Phrase and Excel, set-up Excel spreadsheets together with formulation, and getting ready subtle PowerPoint shows
• Superior abilities in Microsoft Entry and different database software program corresponding to StarRez, Tableau and Cognos Cubes
• Sturdy interpersonal abilities and the flexibility to construct relationships and work collaboratively
• Should be versatile and adaptable with a excessive stage of initiative and outcomes orientation
• Demonstrated integrity, skilled maturity, judgement, tact, diplomacy, and battle decision abilities
• Sturdy organizational abilities, accuracy, and a spotlight to element, with a proactive resolution focus

Property (Nonessential):

• Expertise with person expertise

To achieve success on this function you may be:

• Articulate
• Meticulous
• Multi-tasker
• Organized
• Tactful
• Workforce participant

Closing Date: 12/01/2023, 11:59PM ET
Worker Group: USW
Appointment Sort: Finances – Time period This can be a TERM function from January 2024 to June 2025.
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 — $78,308 with an annual step development to a most of $100,144. Pay scale and job class task is topic to willpower pursuant to the Job Analysis/Pay Fairness Upkeep Protocol.
Job Class: Administrative / Managerial
Recruiter: Anita Chooraman

Lived Expertise Assertion
Candidates who’re members of Indigenous, Black, racialized and 2SLGBTQ+ communities, individuals with disabilities, and different fairness deserving teams are inspired to use, and their lived expertise shall be considered as relevant to the posted place.