JOB SCOPE
Responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.
DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services.
Creates work effort estimates for assigned tasks and support prioritization and release management.
Develops of core code modules, unit test tools and release notes for enhancements and bug fixes.
Provides ‘on call’ support to overnight change/release activities for Wireless applications issues after normal business hours.
Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
Documents systems configurations and upgrades.
Designs and implements change control policies and disaster recovery plans.
Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources.
Perform other duties as requested by supervisor.
REQUIRED SKILLS/ABILITIES AND KNOWLEDGE
Ability to read, write, speak and understand English
Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications
Demonstrated in-depth ability to follow and implement established change and control policies and procedures
Demonstrated in-depth ability to troubleshoot application problems
Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools
Demonstrated in-depth knowledge of OSS applications and software
Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
REQUIRED RELATED WORK EXPERIENCE
Application Development experience – 3 yrs
System Administration experience – 3 yrs
Database support and development experience – 2 yrs
Experience in Enterprise Application Integration (EAI) – 2 yrs
PREFERRED SKILLS/ABILITIES AND KNOWLEDGER
Network CCNA/CCNP
Wireless LAN controller knowledge/certifications – RACA/RAZA
RedHat – RHCSA
Virtualization – vSphere, vCenter, eSXI, vROPS
REQUIRED EDUCATION
WORKING CONDITIONS
Office Environment
Provides ‘on call’ support to overnight change/release activities for Wireless applications issues after normal business hours.
ISY340-NTO 2024-39272 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-09-06 10:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between $75,200.00 and $120,000.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)
Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)
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