About this role
Job Title: Analyst, HR Talent Management Operations
Background:
The firm’s HR function is at the leading edge in diversity (we represent over 30 nationalities and speak more than 45 languages) and effectiveness, and we’re looking for a talented, HR professional to join our HR Talent Management Operations team.
The HR Talent Management Operation Analyst will partner with professionals across multiple HR functions, employees and managers in a fast paced and dynamic work environment and will support all operational processes across Talent Management activities including, but not limited to, creating reports, handling inquiries and provide transactional support to the Talent Management HR function.
The role is aligned within the EMEA region with the global Talent Management Operations processes.
Key responsibilities include:
Provide extraordinary customer service to internal clients, efficiently and effectively answering their queries, providing them with accurate information and / or sound advice while working to problem solve with them
Upload e-learning modules or other learning activities as needed on the Learning Management System (LMS)
Keep all process documentation relevant and up to date
Create standard and ad hoc business reports on learning activities
Support management of course testing and survey management
Partner with stakeholders
Knowledge/ Experience required:
Proficient use of Microsoft Office applications (especially Excel and Outlook)
Experience in handling events on tools like WebEx, Zoom etc.
Passionate about self-and process development
Adaptable, logical, and capable of flexing solutions to changing demands: anticipating the local, regional, global impact
Comfortable working in a highly matrixed environment
Proven ability to build and sustain high performing partnerships, both locally and globally
Solid verbal and written communication skills, including the ability to effectively reach out to and communicate with stakeholders and program participants via phone and e-mail.
Knowledge of learning management applications (e.g. Crossknowledge, Workday) preferred
Fluency in English
Skills/ Qualifications:
BA/BS degree required
MA/MSc preferred
Competencies Required:
Demonstrated experience in owning the details and driving execution against a set plan in an accurate, efficient and timely manner, raising issues, questions and status proactively
Acumen in accuracy and attention to detail
Adaptable, logical, and capable of flexing solutions to changing demands: anticipating the local, regional, global impact
Ability to build effective and trusted relationships across the HR function
#EarlyCareers
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock (http://careers.blackrock.com/) Twitter: @blackrock (https://twitter.com/blackrock) LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
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