Teaching and Learning Administrator

Job title:

Teaching and Learning Administrator

Company

University College London

Job description

About us The Department of Mathematics at UCL is an internationally renowned department within one of the world’s most prestigious universities. Since its beginning, mathematics at UCL has been enhanced by its many outstanding members of staff. Indeed, two of its students (and later staff) Professor Klaus Roth (1958) and Professor Alan Baker (1970) have gone on to win the Fields Medal. Another former member of staff, Professor Tim Gowers, won the Fields Medal in 1998 for work he did whilst at UCL. Since 2014 the department has grown considerably with academic staff increasing by 60%. There are now 76 academic members of staff, of whom 13 are teaching specialists and 35 are full professors. The department has 23 Postdoctoral Research Fellows, around 85 PhD students and 40 MSc students. The broad range of research interests is reflected in the large choice of courses available in the third and fourth years of the degree programmes, from spectral theory, groups and geometry to fluid mechanics and from mathematical ideas in biology to cosmology. Research funding in the department, including from EPSRC, ERC, NERC and the Leverhulme Trust, has grown significantly in recent years, more than doubling since 2014. The department has internationally recognised research groups in pure and applied analysis; fluid mechanics; mathematical physics; geometry and topology; algebra, number theory and combinatorics; mathematical modelling in biology, finance, industry and society.There are regular departmental seminar series in financial mathematics and applied mathematics, as well as seminar series joint with other London universities in number theory, geometry and analysis. There are regular London-Paris meetings in analysis and number theory and a London-Brussels meeting in geometry. The department hosts an annual meeting in the dynamics of rotating fluids. The department has two Fellowship schemes: the Clifford Research Fellowship (inaugurated in 2014, currently advertising in applied mathematics) and the IMSS Senior Research Fellowships (six researchers in post across our department and the Department of Statistical Science). These are aimed at attracting outstanding early-career fellows to UCL for a period of 3 years.The department, together with King’s College London and Imperial College London has been running the London School of Geometry and Number Theory (LSGNT), an EPSRC-funded Centre for Doctoral Training, since October 2014. The LSGNT is made up of about 40 mathematicians across the three Universities, with interests in different aspects of number theory, geometry and topology. The research training offered by the LSGNT differs from a traditional UK PhD in pure mathematics in a number of respects and will be closer to the US graduate school model with a broad mathematical training given in first year, with an emphasis on topics in geometry and number theory. There will be an ethos of working and learning together in a friendly and supportive environment. The collaborative spirit established in the first year will be maintained by a number of mechanisms including cross-College supervision teams, junior seminars and other working groups, and other activities such as a new LSGNT colloquium, an annual retreat and an annual conference.About the role Duties and responsibilities
Course / Programme Administration

• Process and co-ordinate Module Selection for the department.
• Assist Departmental coursework coordinator to ensure all coursework marks are entered on Moodle; contact students regarding non-submission of coursework, picking up any engagement monitoring and pastoral care issues.
• Co-ordinate start of session arrangements; registration of new students, collate welcome packs, safety booklets, timetables, and other necessary documentation.
• Work with the senior teaching and learning administrators/departmental tutor to set up induction week(s).
• Provide administrative support to the teaching and learning team and departmental tutor for timetabling, including the management of ad hoc room bookings and liaising with UCL Room Bookings.
• Allocate students to courses/programmes/tutorials/projects/placements etc., in accordance with timetable structure and upload information on Portico and Moodle.
• Process and co-ordinate teaching materials, such as course outlines, study packs, assignments in paper and electronic format, necessitating liaison with teaching staff and students.
• Responsible for uploading and maintaining course/programme content on Moodle.
• Work with the senior teaching and learning administrators/departmental tutor to ensure that the entries in the UCL prospectus, advertising materials, programme handbook and web pages relating to designated course/programme matters are accurate and up to date.

Examinations and assessment

• Provide support on various exam-related tasks including processing of final marks, co-ordinating and producing mark sheets for examinations.
• Provide backup support to examination boards as necessary.
• Collect and accurately record coursework marks during the academic session, monitoring student progress during the year and organising re-distribution once marked.

Engagement monitoring – Operational

• Work with staff to obtain a complete register or attendance report for students, alerting appropriate staff where risks are apparent as required.
• Where appropriate, liaise with the relevant teaching and learning administrator and the Departmental Tutor in relation to authorised absence request and monitor students’ return from absence.
• Maintain records of in-course assessment.
• Assess and find suitable points of engagement for communication with other departments to confirm engagement.

Student support and pastoral care

• Proactively communicate with students who miss engagement points, escalating where appropriate.
• First line of pastoral care support and escalate to the relevant Departmental Student Welfare Adviser as appropriate.
• Attend regular meetings of the Departmental pastoral care team to update on engagement monitoring and related pastoral care issues.
• Provide back-up for the Departmental Student Welfare Adviser for complex pastoral care matters. • Provide cover for wider teaching and learning team in liaison with the Departmental Tutor.
• Keep updated on regulatory changes (e.g. UKVI regulations) and sector wide best practice for management of student pastoral issues, mental health etc., attending training, updating local processes and cascading information regarding changes to staff and students as necessary.
• Where appropriate, liaise with the relevant teaching and learning administrators and the Departmental Tutor in relation to authorised absence requests and monitor students’ return from absence.
• Upload evidence and liaise with the Visa Compliance Team about non-compliance.
• Respond to queries and requests raised by the Visa Compliance Team following receipt of engagement reports, UKVI or other external audit visits.

Please see Job Description for full details.About you Essential
Qualifications, experience, and knowledge

• Minimum of 5 GCSEs at Grade C or above (Including Mathematics and English Language or equivalent or having acquired relevant experience.
• Administrative work in a busy office environment.
• Experience in administration in higher/further education or a teaching and learning environment
• Experience in course/programme administration or similar
• Familiarity with online learning environments

Skills and abilities

• Computer literate, including Word, Excel, Outlook, shared online documents, video conferencing systems, email, and internet, must include databases, spreadsheets, word processing, electronic file management, email, and e-calendars.
• Ability to use web publishing software to produce documents for the web.
• Clear verbal and written communication skills (including accurate grammar, spelling and punctuation).
• Good interpersonal skills and the ability to liaise with various people, including relating to staff and students in a teaching and learning context.
• Ability to prioritise and organise my workload proactively to meet time-critical schedules.
• Ability to work under pressure and deal with high volumes of processing.
• Ability to work accurately and with high attention to detail.
• Ability to work independently and as part of a team
• Ability to meet time-critical schedules.
• Ability to work confidentially and pro-actively.
• Be willing and able to learn and use new systems quickly, including UCL specific systems such as Portico.
• Ability to extract, collate and present information in complex report form to produce various examination reports Application/Interview

• Commitment to high quality service provision.
• Commitment to keeping skills and knowledge of courses/programmes up to date
• To always have a high regard for confidentiality and follow GDPR policy.

Other requirements/Desirable Criteria

• Formal qualifications in word processing/IT.
• Experience of organising and servicing committees including taking minutes
• Ability to use web publishing software to produce documents for web/Moodle in relation to teaching.
• Knowledge of the complete academic cycle of admissions processes (including UCAS) and familiarity with UK and overseas qualifications
• Educated to A level standard, or equivalent experience such as report writing.

UCL Ways of Working for Professional Services: is a behavioral framework that supports colleagues to be successful and happy at UCL through sharing expectations around how we work. The framework enables individuals, teams, and leaders to set clear expectations, support development, have quality conversations and be their best in the workplace. Below are three key attributes most relevant to this role.

• Understanding personal obligations to and acting in accordance with UCL’s commitments to inclusion and well-being. Interview

• Responding to colleague, student, and stakeholder needs with the intention to provide an excellent service.

• Taking proactive steps where you see an opportunity to fulfill a need.

• Having a positive and helpful approach to work

What we offer What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• Approximately 41 Days of holiday
• Additional 5 days’ annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for specific posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Our commitment to Equality, Diversity and Inclusion Our commitment to Equality, Diversity and Inclusion As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, fairness and inclusion, and a place where we all belong.
Therefore, we encourage applications from candidates likely to be underrepresented in UCL’s workforce.
These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and, for our Grade 9 and 10 roles, women.Our department holds an Athena SWAN Silver award, recognising our commitment and demonstrable impact in advancing gender equality.You can read more about our commitment to Equality, Diversity, and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/.Available documents

Expected salary

Location

North West London

Job date

Tue, 14 Jan 2025 23:41:12 GMT

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