Team Manager

InterEuropean Human Support Affiliation is seeking to recruit a full-time Group Supervisor to begin in Might 2024. As a grassroots organisation, IHA’s work is constructed on the dedication and dedication of volunteers: on-site volunteers (native and worldwide) who work instantly in our two initiatives in Northern Greece, in addition to our wider volunteer group throughout Europe, who assist IHA’s work by elevating consciousness, organising occasions, or holding fundraising campaigns. The Group Supervisor is the hyperlink between the organisation and our volunteers: being answerable for the recruitment, supervision, coaching, and shift scheduling of on-site volunteers, in addition to for managing and fascinating our wider volunteer group and supporters via digital communication channels. One of many core obligations is to make sure a conducive teamwork setting inside a various crew.

The Group Supervisor works carefully alongside the Logistics Supervisor, Challenge Supervisor and Programme Supervisor. IHA has a semi-flat hierarchical construction, that means that there’s cooperation and dialogue throughout the organisation. The perfect candidate is intrinsically motivated, adaptable, and passionate in regards to the trigger, and capable of work on their very own initiative and with restricted supervision in a difficult setting.

Key Obligations

• Coordination of on-site volunteers:
  • Volunteer recruitment and administration: promoting volunteer vacancies, speaking with candidates, screening purposes, conducting interviews, and associated administrative duties
  • Volunteer onboarding and coaching: updating and creating onboarding assets, operating inductions and displays, and organising trainings
  • Volunteer supervision and welfare: one-on-one check-ins with volunteers, focus teams and care periods, exit interviews, and suggestions assortment
  • Shift scheduling: creating day by day and weekly schedules for each the warehouse and the group centre mission
• Communications and on-line volunteer group administration:
  • Volunteer ambassador liaison: partaking and supporting volunteers to contribute to the reason for the organisation past their keep in Greece
  • Following up with social media mission lead, attend conferences and capabilities as a hyperlink between the communications crew and the crew in Greece
• Basic coordination duties and obligations as wanted, and enjoying a proactive position within the administration crew’s joint effort to steer and allow IHA’s work and initiatives

Applicant Profile

Important:

• Keen to relocate to Thessaloniki, Greece
• Expertise with in a grassroots/volunteer-run organisation within the context of migration and humanitarian assist
• Sturdy interpersonal and communication abilities
• Sturdy planning and organisational abilities
• Battle administration abilities; capacity to behave as a mediator between volunteer and administration groups
• Broad intercultural competence and skill to attach with and inspire folks
• Sturdy information and understanding of the refugee/humanitarian context in Greece
• Glorious command of English
• Sturdy interpersonal work ethic and hands-on mentality
• Extremely-motivated and obsessed with IHA’s work
• Adept at working in variable context, snug with unpredictability and alter
• Properly-developed laptop abilities, digital drawback solver
• Driving licence (class B) legitimate in Greece. Assured driving frequently a 7-seater or a van
• Have to be eligible to legally reside in Greece (IHA will not be capable of sponsor visas)

Desired:

• Expertise with social media and on-line group administration
• Proficiency in Greek, Arabic, Kurmanji, Farsi, Sorani, Badini, German, French

Our provide and situations

• A chance to work for an vital and significant trigger as a part of a devoted crew
• 40-hour work week, Monday-Friday
• Time-off coverage in place
• Stipend for residing bills
• Extra bills coated embody transportation to and from work, pay as you go SIM card, and extra allowance for time-off bills
• Personal room in shared lodging in Thessaloniki metropolis centre

Methods to apply

IHA is an equal alternative employer. We encourage purposes from a various vary of backgrounds and experiences, and are dedicated to create an inclusive setting for all crew members.

Apply by Sunday seventh April by filling within the utility kind on our website and sending the next paperwork to vacancies@iha.assist:

• CV (max 2 pages, PDF)
• Instance train for a spotlight group with volunteers (max 2 pages, PDF):
  • Develop a plan for a spotlight group session with the worldwide volunteer crew (together with totally different actions and/or dialogue factors) primarily based on the idea that the present crew is going through one of many following eventualities which you want to handle:
    • Problem understanding boundaries with guests (Code of Conduct obtainable on our web site for reference)
    • Lack of efficient communication tradition between managers and volunteers

As a part of our secure recruitment coverage, all profitable candidates can be requested for contact particulars of not less than two skilled references and might want to submit a police document examine previous to commencing their position at IHA.

Interviews will happen on Friday twelfth April.

In case you have any questions, please contact vacancies@iha.assist