Technical Administrator – Health & Beauty

About our Organisation

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of
human health, the environment and animal welfare. That’s because we cannot tackle these issues
in isolation.

We campaign for change, we support farming innovation, we serve healthy food in communities, we
support and grow the organic market, and we protect forests. We couldn’t do any of this without
our supporters, partners, donors and dedicated staff. We make a difference in the world
where it’s needed the most.

Soil Association Certification offers a huge range of organic and sustainable certification
schemes across food, farming, catering, health and beauty, textiles and forestry which are
recognised and trusted by consumers and businesses around the world. We’re the UK’s leading
organic certifier – you’ll find our symbol on over 70% of organic products.

About the Opportunity

We are seeking a highly motivated individual to join the Health & Beauty Team. This role
will see you working with our Certification Officers as well as our licensees in the cosmetics
sector. You will be handling administrative aspects of the organic certification process to
support the team and our portfolio of health & beauty businesses – this role covers a wide
range of tasks from managing the team inbox and answering incoming calls to undertaking the
first review of licensee submissions and accurately inputting product data into our system,
plus everything in between.

About You

To be successful in this role you will be A Level educated, or equivalent, and ideally have
some experience of cosmetics (science / formulations / product development / technical),
Quality Assurance and/or certification processes. You will have substantial administration
experience, be highly organised and have a keen eye for detail. We are looking for you to
demonstrate an ability to manage your own workload and to show excellent customer service
skills on the phone and via email. Excellent computer literacy, verbal and written
communication skills are a must.

Our Benefits

We offer a range of financial and lifestyle benefits to all our employees, including:

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro
  rata for part time)
• Pension scheme with ethical investment options and employer contribution increasing with
  length of service
• Free membership of the Soil Association and discounts on organic produce
• Volunteer days to give back to the local community or support green initiatives
• Family friendly policies and flexible working
• Cycle to work scheme
• Sociable and engaging workplace of professionals that share a passion for healthy,
  sustainable lifestyle and produce

Hours

37.5 Hours per week