Technical IT Manager (Remote)

Job title:

Technical IT Supervisor (Distant)

Firm

Harris Pc

Job description

SilverBlaze is in search of a Technical IT Supervisor to affix us in implementing our software program options for our shoppers within the Utility business.The Technical IT Supervisor will lead the technical consultants in software program implementation, software program installations and upgrades, greatest practices and extra! Because the Technical IT Supervisor, you’ll lead and develop a robust and motivated group of technical professionals; constructing on the mandatory data, abilities and capabilities to execute our enterprise methods to keep up the best degree of buyer satisfaction and profitability. You’ll lead and take part in information conversion, integrations, configuration, troubleshooting, report constructing, and customized coding providers. SilverBlaze collaborates with shoppers all through North America and the Caribbean.This distant function welcomes candidates wherever in Canada and the US with a piece schedule primarily based on the Jap Time Zone. This function might require quarterly journey as much as 15%. A sound passport is required for journey.What will likely be your influence?

• Champion initiatives to extend the breadth and depth of technical experience throughout the providers supply group
• Create a piece atmosphere that promotes innovation, cross coaching, sharing and belief throughout the technical consulting groups
• Work intently with the Management Staff and Challenge Managers to make sure the on-time and on-budget completion of initiatives with the best degree of high quality and customer support
• Work with Gross sales, R&D and Help to make sure cross-departmental buy-in of prioritization, necessities, and objectives
• Drive steady course of enchancment of greatest practices, methodologies, and course of management by establishing and monitoring clear aims for technical group
• Monitor the utilization, efficiency and profitability of the technical providers supply group by monitoring and analyzing statistics and tendencies in an effort to present monetary, mission and buyer satisfaction reporting to the Management Staff
• Help in capturing buyer’s necessities and implementing configurable interfaces
• Present high quality software program implementation providers to our shoppers, with a robust give attention to customer support, technical experience, and time administration

What we’re searching for:

• 3+ years of Managing technical implementation consultants in a software program answer atmosphere
• Earlier technical consulting expertise consisting of knowledge conversions, integrations, and reporting
• Expertise with SAAS, set up, configuration, migrations, operations, privateness, safety, scalability and reliability
• Fingers on programming expertise
• Expertise in utilizing the next applied sciences and instruments: HTML, JavaScript, Apache, Tomcat, Microsoft SQL, SSRS, SSIS, VM, VPN, Firewall
• Diploma in laptop programming, software program engineering or associated diploma, or equal expertise
• Extremely pushed, results-oriented, and capable of handle time with competing priorities
• Demonstrated means to guide and inspire groups to realize objectives, enhance efficiency, and emphasize teamwork
• Sturdy problem-solving abilities with the flexibility to investigate info and make knowledgeable, impartial selections shortly and successfully
• Reliable organized versatile self motivated particular person with the Reliable, organized, versatile, self-motivated particular person with the flexibility to work independently and as a group member
• Wonderful interpersonal and communication abilities

What we will provide:

• 3 weeks’ trip and 5 private days
• Complete Medical, Dental, and Imaginative and prescient advantages beginning out of your first day of employment
• Worker inventory possession and RRSP/401k matching applications
• Life-style rewards
• Distant work and extra!

About Silverblaze:SilverBlaze Options is award-winning software program innovation, improvement and consulting agency. Based in 1999, SilverBlaze offers utilities with value-focused, highly-customizable net self-service portal and good varieties software program. As a frontrunner in buyer engagement and collaboration, we specialise in offering self-service portal and clever kind software program to electrical, water, gasoline, telecom and multi-service utility firms. Over the previous 20 years, SilverBlaze has efficiently empowered shoppers all through the US, Canada, and the Caribbean to maximise buyer engagement. Go to to be taught extra concerning the various roster of shoppers SilverBlaze has helped succeed.About Harris:is a number one supplier of mission crucial software program to the general public sector in North America. As a completely owned subsidiary of Constellation Software program Inc. (“CSI”, image CSU on the TSX), Harris has turn into the cornerstone for CSI’s funding in utility, native authorities, faculty districts, public security, and healthcare software program verticals. Our success has been realized via investments in our proprietary software program and market experience. This focus, mixed with buying companies that construct upon or complement our choices, has helped drive our success. Harris will proceed to progress via reinvestment – each within the individuals and merchandise that we provide and making investments in buying new companies.#LI-DNI

Anticipated wage

Location

Ontario

Job date

Wed, 03 Apr 2024 01:30:53 GMT

To assist us monitor our recruitment effort, please point out in your e-mail/cowl letter the place (globalvacancies.org) you noticed this job posting.