Technical Support Analyst
fusionSpan
is a dynamic, fast-paced organization. We are a team of highly committed individuals who are inspired by the role technology plays in society. As a company, we focus on working on interesting technologies and helping our clients provide the best experience for their members. We are currently seeking skilled Tier 1 Technical Support Analysts to join our dynamic team.As a Tier 1 Technical Support Analyst Team Member, you will play a pivotal role in providing technical assistance and customer support for Salesforce Clouds, Fonteva, and our Learning Management System (LMS). Your responsibilities encompass supporting association members and staff by ensuring the efficient resolution of software-related issues and delivering top-notch customer service. This multifaceted role demands a blend of technical expertise, customer service skills, and a commitment to optimizing our software solutions.Responsibilities:
Requirements:
What We Offer:
About fusionSpanfusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region.Check out our Great Place to Work Certified Badge .Culture of CaringWe aim to foster a culture of caring. Caring for our clients but also each other. As a company, we focus on working on interesting technologies and helping our non-profit clients provide the best experience for their members. But we also want to make sure that our team experiences personal growth in their careers.fusionSpan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Our Company Values:
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Toronto, ON
Sat, 21 Sep 2024 07:32:25 GMT
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