IDB3296 – Technical Support Officer (Supplemental Workforce – Third Party Contract/ Temporary)

Job Purpose:

Provide comprehensive support to the organization, ensuring efficient and effective operations across various Departments within Finance Complex. The role encompasses a wide range of responsibilities within the department, which may include technical support, administrative support, process coordination, and data management. By fulfilling this role, the incumbent plays a crucial part in contributing to the overall success of the organization by providing this support.

Key Accountabilities:

• Focal Point for all the international payment.

• Assist in initiating and follow up on communications with internal and external stakeholders.

• Assist in preparing and reviewing the reports/presentations.

• Assist in collating and analyzing information.

• Assist in administering, monitoring, and maintaining the division’s databases and systems.

• Collaborate with data management teams to ensure data accuracy and integrity.

• Prepare and review documents related to the treasury and investment activities, financial statements, and provide financial/risk analysis.

• Assist in tasks related to work plan and annual budget and provide periodic reports.

• Preparing weekly and monthly reports as requested.

• Assist in the development of overall systems and procedures.

• Assist the Manager to monitor the payment processing cycle.

• Focal point for all issues relating to reimbursements.

• Attending to ad hoc requests, when and as requested.

• Follow up on all outstanding Jira ticket requests to ensure resolution of any issues.

• Organize and coordinate meetings, including preparing agendas, taking minutes, and following up on action items.

• Assist in gathering and analyzing financial data, supporting the financial decision-making process.

Skills & Necessary Knowledge:

• Results Orientation.

• Time management.

• Building Relationships

• Problem Solving skill.

• IT skills

• MS Office Programs

• Communication Skills

• Organizational Skills

• Strong Analytical and Reporting Skills

Academic and Professional Qualifications:

• Bachelor’s degree in Finance/ Legal/ Economics/ Human Resources/ Business Administration/ Statistics/Information Management or related field.

• Additional qualification or certification in own field is preferred.

• Minimum 2 years of experience with a Bachelor’s degree.

• Experience in the development sector or international organization is preferred.

Language:

• English – Mandatory

• Arabic – Preferred