Technical Support Officer

About the Farm Carbon Toolkit

The Farm Carbon Toolkit (FCT) is a leading, independent farmer-led UK enterprise. We support
farmers and growers to reduce their carbon emissions and increase their carbon sequestration. For over 10
years, we have furthered the understanding of greenhouse gas emissions in agriculture, providing tools
for measurement and delivering projects that inspire real action on the ground.

Overview of this role

As interest in our Farm Carbon Calculator software continues to grow, we are seeking a
Technical Support Officer who will help us to achieve our ambition to provide the most trusted, robust and
highly-regarded Farm Carbon Calculator. This is an exciting role within a fast- growing and friendly team. Your
work will contribute to supporting farms across the UK (and beyond) to understand their carbon footprint
and take real, practical steps in the transition towards a fair, just and nature friendly
decarbonisation.

We are an incredibly dedicated team of advisors and experts, passionate about farming and how
we can best support farmers to understand and act on their carbon footprint. Working within our
Calculator team, you will report to the Calculator Manager to support our Calculator users. This will include
development of online resources; supporting ongoing research into methodologies of calculating GHG emissions
in agriculture; and contributing to the development and testing of our software.

Role profile

Job title: Technical Support Officer

Reports to: Carbon Calculator Manager

Location: UK home-based with occasional travel required for team meetings and events, usually in the South or South West

Job summary: To support the development of our Farm Carbon Calculator software, its users and the various services we provide to farmers and organisations

Key responsibilities: 

• Support research and development to improve the calculation methodologies and data sources used within the Farm Carbon Calculator
• Support upgrades of the Calculator
• Support ongoing software testing
• Provision of user support and training, particularly for commercial users
• Create and improve Calculator online resources and guidance

This list of responsibilities is not exhaustive and may be updated to reflect relevant changes in line with business requirements.

Knowledge, experience and capabilities

Capabilities and desirable experience:

• Able to demonstrate an aptitude for problem solving, with good analytical skills, ability for conceptual thinking and an appetite for progress to meet agreed deadlines;
• Knowledge or experience related to agricultural GHG emissions and footprinting methodologies, with appreciation of the interactions between GHG emissions and different farming practices;
• Exceptional attention to detail, numeracy with proficiency in accounting or analysis in Excel or Google sheets;
• Excellent written and verbal communication skills and confident in customer facing environments;
• Proficient with IT software used in business, such as Google Workspace and Microsoft Office;
• Proficient with accounting or analysis in Excel or Google sheets;
• An appreciation of research best practice methodologies and/or experience of technical research within academic literature;
• Desirable: understanding and knowledge of farming systems.

Personal qualities:

• Commitment to our purpose, culture and values. Positive, resilient, enthusiastic and flexible;
• Motivated and solutions orientated, results and activities driven, accepting responsibility for own actions;
• A good team player with the initiative, motivation and drive to work on their own;
• Builds strong and trusting working relationships;
• Excellent organisational skills, together with good communication skills – verbal and written;
• Self-reflective, with a commitment to continual learning and development.

Qualifications: Educated to degree level, in a relevant subject or equivalent experience

Hours of work: Full time – 37.5 hours / wk. Four days per week (30 hours) may be considered but please stipulate this request in your covering letter

Pay details: £29,000 – £32,000 pro rata, based on experience

Employee benefits:

• 25 days per year + bank holidays
• Pension – we contribute 4% on top of your salary
• Generous budget for training and development
• Free eye tests
• Flexible working arrangements

Travel: Public transport expenses covered or mileage paid at HMRC standard rate(currently 45p per mile)

Probationary period: 2 months

Equal Opportunities: We strive to be an equal opportunities employer and commitment to this process is expected. We welcome and encourage applications from anyone interested in this role who feels they have the relevant experience and skills

Start date: As soon as possible

Notice period: 2 months

Date prepared: March 2023

How to apply

Please submit your CV with a covering letter of no more than 2 pages of A4, outlining your
relevant skills and experience for the role, to Katerina Dauksta, [email protected]. Please
make sure that the file names of the documents you attach contain your name. Please do not include any photos.

Applications close on Monday 10th April 2023 midnight.

Interviews for shortlisted applicants will be conducted on Thursday 20th April.

Thank you for your interest in the Farm Carbon Toolkit and our job opportunities.