Technical Writer II

Technical Writer II

Location: Remote US

Within Fender Musical Instrument Corporation‘s (“FMIC”) global Engineering / R&D team, we are focused on delivering excellence to the business and our customers by promoting collaboration, building trust, and setting high standards. Our mission is to support and enable the makers who fuel the pursuit of musical expression. We are currently searching for an exceptional Technical Writer II to join our team.

We are searching for a Technical Writer II to join our team. The writer will oversee the creation, production, and maintenance of outward-facing user manual documentation for PreSonus products. The writer works closely with Product Management to ensure the communication style fits the target audience’s needs as well as the accuracy of the information being disseminated.

What you’ll do:

• Creates user content for Product User Manuals, Software, and Hardware
• Creates user content for Studio One User Manuals
• Create scripts for support videos as needed
• Ability to research complex topics and write about them proficiently and in an understandable, easily digestible format
• Works closely with Product Management and QA to ensure the technical accuracy of all documentation
• Adheres to Project Management tools to deliver production files on time
• Coordination of any translation of manual content required
• Maintain a professional work attitude in a highly cross-functional team
• Other duties as assigned

What you bring:

• 3+ years of technical writing experience
• Exceptional verbal and written communication skills
• Must have a thorough knowledge of recording and live sound hardware and software products, including Digital Audio Workstations, plug-ins and virtual instruments.
• Must have advanced skill with Madcap Flare
• Must have intermediate skill with JIRA, Confluence, and Adobe Creative Cloud
• Must have exemplary writing skills
• Must be motivated to continue to learn and interest for the industry
• The ideal candidate will have a passion for audio and, specifically, for PreSonus products

About Fender Musical Instruments:

FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

Fender is required by law in certain jurisdictions to include a pay scale in the job posting for this position. “Pay scale” means the salary or hourly wage range that Fender reasonably expects to pay for this position; it is neither a promise nor a guarantee of the compensation that the successful candidate will receive. The pay scale for this position takes into account the wide range of factors that Fender considers in making compensation decisions, including, without limitation: skill set, experience, and training, licensure and certifications, and other business and organizational needs. If this is a remote position, the pay scale disclosed herein may be adjusted further based upon the applicable geographic differential associated with the location from which the successful candidate will work. Please note that it is not typical for a Fender employee to be at or near the top of the pay scale for their role – especially as a new hire – and compensation decisions are dependent on the facts and circumstances of each case. Subject to the foregoing, the current pay scale for this position is $19.78/hr – $39.56/hour.